Responsibilities:
- Provide exceptional customer service over the phone and via email
- Answer customer inquiries and resolve issues in a timely and professional manner
- Communicate effectively in English and to assist customers
- Upsell products and services to maximize customer satisfaction and company revenue
- Perform accurate data entry to update customer information in the system
- Make outbound calls to follow up with customers or provide additional information
Skills:
- Excellent phone etiquette and communication skills
- Fluency in both English and Spanish
- Strong customer service skills with the ability to handle challenging situations
- Proficient in data entry and navigating computer systems
- Ability to upsell products and services to meet sales targets
- Multilingual skills are a plus
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements associated with the job. #LasCruces
Job Type: Full-time
Pay: $12.50 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Ability to Relocate:
- Albuquerque, NM 87110: Relocate before starting work (Required)
Work Location: In person