Description:We are seeking a motivated and reliable Customer Service and Rental Sales Representative to join our team at the Rhinelander, Wisconsin Airport. The ideal candidate will work independently, assisting customers with their rental and sales needs, and ensuring vehicles are clean and ready for the next rental. This full-time position requires working 4, 10-hour shifts per week.
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Process rental agreements and provide customers with information about rental procedures, terms, and conditions.
- Assist customers with vehicle selection and provide recommendations based on their needs.
- Handle customer inquiries, complaints, and requests in a timely and efficient manner.
- Conduct sales transactions and ensure all paperwork is accurately completed.
- Maintain and update customer records in the system.
- Inspect returned vehicles for damages and cleanliness and report any issues.
- Assist in cleaning and preparing vehicles for the next rental customer.
- Perform other duties as assigned by management.
Benefits:
- Competitive compensation between $45,000-$60,000+ annually (base +commission) for full time employee.
- Uncapped earning & growth potential. Top performers earning $30 or more per hour (base +commission).
- Pay differential for nights and weekends.
- Paid time off (PTO).
- Holiday Pay.
- 401(k) retirement plan with a generous company match.
- Comprehensive insurance coverage, including medical, dental, vision, life, and disability for full-time employees.
- Paid training for professional development.
- Employee discounts, including discounted car rentals and the purchase of Avis/Budget vehicles.
- Access to an employee assistance program.
- Free parking.
About Us:
Midwestern Wheels, Inc. operates as a licensee of Avis Budget Group, a prominent player in the car rental industry encompassing Avis, Budget, and Budget Truck brands. With over 60 years of expertise and locations in Wisconsin, we prioritize exceeding customer expectations to deliver exceptional experiences. Our customer-focused approach has gained us a loyal following because we genuinely care about our customers.
Our organizational culture is unparalleled, treating employees as valuable members of the Midwestern Wheels family. Join a collaborative work environment that values respect, offers training and professional growth, and recognizes and rewards outstanding contributions.
Requirements:
- Previous customer service and sales experience is preferred.
- Basic computer proficiency, including the ability to use email and reservation software.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Physical ability to move in and out of vehicles.
- Willing to work in all weather conditions.
- Minimum age of 18 with a valid driver's license and a good driving record.
- Flexibility to work various shifts, including nights and a minimum of one shift on the weekends per week.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year