Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:
Registering new and current donor
Conducting a series of screening procedures to determine suitability for plasma donation
Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
Greets and builds rapport with donors and directs them to appropriate areas for further processing
Maintains donor flow while adhering to standard operating procedures
Remains professional at all times in a fast-paced environment with frequent interruptions
Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities
Acts as person accountable for area operations including but not limited to donor flow, break schedules and minor donor complaint resolution in absence of the Donor Screening Supervisor
Trains and provides leadership to new/existing employees
Reallocates area resources to alleviate process flow issues to minimize the donor’s time in the center
Provides positive and effective guidance to Medical Screeners
Reports quality issues and procedural deviations to Quality Assurance and Management
Performs donor medical screening to determine suitability of donor to include reviewing health related documents and taking vital signs including blood pressure, pulse, and temperature
Performs finger sticks and utilizes screening equipment to obtain hematocrit and protein readings
Performs clerical duties including creating and maintaining donor record files and inputting information into the donor management computer software
Performs cashier duties related to payment of donor fees
Performs all required quality controls and legibly records the results on the appropriate logs and into the donor management computer software
Answers the telephone and any donor inquiries regarding the procedure, payment and company policies in a prompt, professional manner
Ensures all donation information is complete, accurate and legible prior to donation
Follows all OSHA requirements and company personnel policies
Remains alert for any adverse donor reactions and notifies appropriate staff
Maintains confidentiality with all specific donor issues and record keeping activities
Stocks and maintains an orderly work area with sufficient supplies to meet production demands
Cleans and maintains equipment on a daily basis in accordance with established procedures
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
Communicates with management regarding pertinent information regarding work areas
Educates new donors on the use of products made from donated plasma. This includes explaining the process, the tests performed, the appointment system, fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally
May be responsible for changing supply lot numbers
May track and record data for specialty plasma programs
Reviews donor reclassification requirements and resolves donor classification issues
Conducts daily calibration of equipment according to appropriate SOPs
We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.