The Folger Shakespeare Library knows that an exceptional staff is the backbone of any great organization. We hire exceptionally qualified individuals who are committed to the mission, vision, and values of our organization. Our recruitment process strives to be interactive, accessible, and responsive. Once employed, the Folger provides a generous compensation, leave, and benefits package, as well as many opportunities for personal and professional growth.
The Folger Shakespeare Library in Washington, DC is seeking an experienced development operation professional to join our team as the Director of Development Operations. This role, reporting to the Director of Development, will be responsible for meeting the reporting, technology, stewardship, gift processing, and data acquisition/integrity needs of the team. This role will be to manage the staff responsible for research, technology, and reporting; gifts and records; donor relations; and membership and events.
The ideal candidate will be a strategic leader with the ability to envision, implement, and steward a thoughtful approach to information management, prospect development, and process improvement to support the growth of the Development team at the Folger. They will have a proven record as an experienced fundraising and organizational development specialist and must be an initiative-taker with superior written and oral communication skills, the ability to solve complex problems, and have a passion for philanthropy. This individual will be a part of the Development department’s senior team supporting other leaders by fostering a culture of philanthropy to ensure that fund development is executed in keeping with the values, mission, and strategic directions of the Folger Shakespeare Library, working with the Director of Development to establish a balanced mix of donor sources and fundraising programs to attract and retain donors and fundraising volunteers.
The standard schedule for this role is Monday-Friday, 8:45am-4:45pm, which is a 35-hour workweek. Occasional evening and weekend hours may be required for special programs. This position is currently hybrid with ~3 days on-site per week. The selected candidate will need to be within a commutable distance to the D.C. office (DC, MD, VA) by their start date.
Health & safety: The health and well-being of all staff, contractors, and visitors is our top priority. While the Folger no longer requires masks or vaccinations (except for AEA spaces), we support and encourage individuals to take the safety precautions they are most comfortable with, and we ask that individual choices are respected. Folger offers organization-funded healthcare plans for full-time staff and extensive leave options to all staff in case of any health issues that arise.
Total compensation includes an extensive benefits plan, including a generous 403(b) contribution and match, outlined at
https://www.folger.edu/employee-benefits.
Supervisory Duties: The Director of Development Operations will supervise a growing team of operations and special events staff members, including a Development Associate of Operations and a Development Specialist of Membership and Individual Giving.
The Director of Development Operations will play a key role in the execution of Folger’s short and long-range strategic plans for financial sustainability. As a member of the department’s senior management, this individual will lead a team of advancing development professionals and will interface with both internal and external constituents with a focus on providing leadership and training in best practices.
Operations and Management
Administer all financial operations of the Development department, including creation and maintenance of Department’s budget, in consultation with Director of Development. Oversees the department’s business and finance operations to include creating financial reports for the Board, Department, and Folger leadership.
Develops and streamlines processes to increase the efficiency and accuracy of development workflows, including gift processing, prospect management, revenue/cash forecasting, and report development in alignment with fundraising strategy. Also, manage major initiatives including expense budget analysis and custom report rollout.
Working Conditions/Physical Requirements:
This job operates in a professional office environment. The employee may be exposed to various components of an office environment such as florescent lighting, pollen, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Capacity to communicate, in person, or using video, phone, or electronic communication methods, in a manner which can be understood.
Interested individuals should submit their cover letter and resume. Incomplete applications cannot be accepted. No phone calls please.
The Folger is an Equal Opportunity Employer.