FRC Manager, Full-Time
Grail Family Services
Job Description
Job Title: FRC Manager
Classification: Full-time, Exempt
Salary Range: $78,000 to $80,000 per year
Program: Family Resource Center
Reports To: GFS Programs’ Manager
Grail Family Services Overview
Grail Family Services (GFS) partners with families, schools and communities to promote children’s success and well-being. We operate in a community where more than 50% of the children in local schools are not reading at grade level. At our preschool program, we strive to inspire a lifelong commitment to learning and to foster the intellectual, creative, social, emotional, and physical growth of all of our students. We believe that strong partnerships with parents are the key to success. We support children’s learning and development through innovative programs and partnerships that promote active learning and family engagement such as our Family Math Program, implemented in partnership with Stanford University’s DREME Network and our Building Blocks of Parenting (BBP) App implemented in partnership with Santa Clara County Office of Education Head Start Program and FIRST 5 Santa Clara County. For more information, please see our website at.
Si Se Puede Collective Overview
The SSPC comprises five anchor organizations in the Mayfair neighborhood of East San José – Amigos de Guadalupe, Grail Family Services, the School of Arts and Culture at MHP, SOMOS Mayfair, and Veggielution. The SSPC formalizes the shared commitment of these organizations to serve low-income families living in the Mayfair community. By coordinating the work of these organizations, the SSPC aims to produce a much greater positive impact in the community than any one organization can do alone. The vision of the SSPC is for a Mayfair community that is rooted and thriving, where resilient families have confidence in their gifts, choices and dreams. The mission of the SSPC is to leverage the collective’s creativity, services and advocacy to create opportunities and access to basic needs, education, literacy, and community engagement. The individual organizations of the SSPC are committed to the following impact strategies to achieve its vision and mission:
- Promote a shared vision and sense of belonging that honors the artistic and cultural identity of Mayfair and empowers the community
- Promote quality learning for all children with a focus on student success
- Ensure youth are culturally competent to navigate and experience the broader world
- Provide culturally competent, impactful and coordinated services and resource referrals to meet the needs of families
- Promote community-led advocacy and organizing efforts for policy and systems change, and
- Promote smart development without displacement in the Mayfair community
Program Overview
Beginning in the spring of 2021, the Si Se Puede Collective will recruit and convene 30-40 East San José residents, interested in advancing economic mobility through childcare provision or food entrepreneurship, to participate in our inaugural cohort focused on economic mobility. The activities of this pilot include bodies of work that seek impact at the individual, interpersonal, community, and organizational levels.
Job Summary:
The Family Resource Center (FRC) Manager is responsible for the overall management, strategic planning, and leadership of the Family Resource Center. This role involves overseeing program development, community outreach, staff supervision, and financial management to ensure the center effectively meets the needs of families in the community. The Manager plays a crucial role in fostering a supportive environment, enhancing service delivery, and building partnerships with other organizations.
Key Responsibilities:
- Leadership and Management: Provide visionary leadership to the FRC, ensuring alignment with the center’s mission and goals. Develop and implement strategic plans to guide the center's growth and development. Oversee day-to-day operations, ensuring high standards of service delivery. Ensure compliance with relevant laws, regulations, and organizational policies.
- Program Development and Implementation: Design, implement, and evaluate programs and services that address the needs of families in the community. Ensure programs are evidence-based, culturally competent, and responsive to community needs. Foster innovation and continuous improvement in program offerings.
- Community Outreach and Partnerships: Build and maintain strong relationships with community organizations, government agencies, and other stakeholders. Represent the FRC at community meetings, events, and other forums to advocate for family services. Develop partnerships to enhance resource availability and service delivery.
- Staff Supervision and Development: Recruit, train, supervise, and evaluate staff members and volunteers. Provide professional development opportunities and foster a positive, collaborative work environment. Ensure staff adhere to best practices and ethical standards.
- Financial Management: Develop and manage the FRC’s budget, ensuring financial stability and sustainability. Identify and secure funding through grants, donations, and other revenue sources. Oversee financial reporting, ensuring compliance with funding requirements and organizational policies.
- Policy and Advocacy: Advocate for policies and practices that support family well-being and resource accessibility. Stay informed about local, state, and national policy developments affecting family services. Collaborate with policymakers and advocates to promote effective family support systems.
- Evaluation and Reporting: Implement systems for monitoring and evaluating the effectiveness of programs and services. Prepare and present regular reports on program outcomes, community impact, and financial status. Use data and feedback to drive decision-making and program improvements.
Qualifications:
- Education: Bachelor’s Degree in social work, early childhood, human development or related field. (Master's preferred)
- Experience: Three years of full-time employment in the field of family strengthening with experience supervising staff, experience in a leadership role within a nonprofit, social service, or community-based organization. Demonstrated experience in program development, staff supervision, and financial management.
- Skills: Strong leadership and organizational skills. Excellent interpersonal and communication skills. Ability to build and maintain effective community partnerships. Proficiency in grant writing and fundraising. Knowledge of family services, community resources, and best practices in the field.
Key Competencies:
- Leadership: Ability to inspire and guide a team towards achieving common goals.
- Strategic Thinking: Capacity to develop and implement long-term plans to achieve organizational objectives.
- Community Engagement: Skilled in building relationships and working collaboratively with diverse community stakeholders.
- Financial Acumen: Proficiency in budgeting, financial planning, and resource management.
- Cultural Competence: Ability to work effectively with diverse populations and understand the unique needs of different communities.
Compensation and Benefits:
- Full-time position, must be willing to work some evenings and/or weekends
- Salary: $78,000 to $80,000 per year, depending on qualifications and experience
- Full-time schedule (40-hours/week); with some evenings and/or weekend hours required
- Medical, vision and dental insurance, valued at over $6,000 per year, no employee shared cost
- First year: 10 vacation days and 11 paid holidays with accrual based on 40 hrs. per week
- Generous sick leave policy: 8 hours per month with accrual based on 40 hrs. per week
- Eligible for 2 floating holidays per year after satisfying eligibility requirements
- 401(k) Retirement Plan, employer match contribution
- This position reports to the GFS Programs' Manager
Work Environment:
- The Family Resource Center Manager typically works in an office within the FRC but may need to travel for community meetings, events, and partnership development.
- The role may require occasional evening or weekend work to accommodate community events or meetings.
To apply please send resume and cover letter to:
Liliana Amaro, Director of Operations and HR, at Lamaro@gfsfamilyservices.org
No Phone calls please.
Grail Family Services is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability or veteran status.
Job Type: Full-time
Pay: $78,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Commute:
- San Jose, CA 95116 (Required)
Ability to Relocate:
- San Jose, CA 95116: Relocate before starting work (Required)
Work Location: In person