We're seeking someone who has extreme attention to detail and is highly detail-oriented and organized as a Junior Operations Associate to join our dynamic team! As a Junior Operations Associate, you'll play a crucial role in managing our day-to-day operations, ensuring the smooth execution of our projects, and providing administrative support to our teams. This is a fully remote position but may require occasional travel (with Per Diem compensation for travel).
Compensation:
$31,200 yearly
Responsibilities:
Manage and coordinate operational tasks, projects, and initiatives, including but not limited to:
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Project planning and coordination.
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Scheduling and calendar management.
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Data entry and record-keeping.
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Reporting and analytics.
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And/or the kind as needed by Senior Management.
Provide administrative support to the operations team, including:
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Preparing and editing documents, reports, and presentations.
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Handling correspondence and communication with clients and stakeholders.
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Maintaining accurate and up-to-date records and databases.
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Research on required compliance and protocol as needed by Senior Management
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Should be able to learn the Company’s way of doing things [Administration Manual]
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Should be able to organize and manage work schedules
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Reviewing and drafting of email(s) by and for the firm and self, as needed
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Arrangement of assignment
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Label all Documents received
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Assist in any administrative tasks assigned by seniors
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and/or the kind as needed by Senior Management.
Ensure accuracy, efficiency, and productivity in all tasks and projects, including:
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Quality control and assurance.
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Process improvement and implementation.
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Risk management and mitigation.
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and/or the kind as needed by Senior Management.
Collaborate with cross-functional teams, including:
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Sales and marketing.
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Customer success and support.
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Product development and engineering.
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Finance Department
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Legal Department
Develop and implement process improvements to enhance operational excellence, including:
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Identifying areas for improvement.
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Developing and implementing new processes and procedures.
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Training and supporting team members.
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and/or the kind as needed by Senior Management.
Maintain accurate records, reports, and databases, including:
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Customer and client information.
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Project and task management.
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and/or the kind as needed by Senior Management.
Provide exceptional customer service and support, including:
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Responding to requests.
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Resolving issues and concerns.
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Providing product and service information.
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and/or the kind as needed by Senior Management.
Qualifications:-
History of being deadline-driven and extremely organized
- Shows great interpersonal skills and excellent written communication
- High school diploma or GED required
- Customer service experience in our industry is preferred
- Navigates computer programs with ease to provide a quick front-desk experience for customers
- Extreme attention to detail and a detail-oriented mindset.
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2+ years of experience in operations management, legal secretary, or a related field.
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Strong leadership and management skills.
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Excellent organizational, communication, and problem-solving skills.
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Ability to work in a fast-paced, high-energy environment with a positive attitude.
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Proficient in Microsoft Office and Google Suite.
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Exceptional grammatical skills and attention to detail in written communication.
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Ability to work independently and collaboratively as part of a remote team.
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Ability to work well under pressure and meet deadlines.
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Reliable internet connection and a dedicated workspace.
Additionally:
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Must be available to work during required hours and log into the firm's portal.
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Must clock in/sign in and out to track work hours.
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May require occasional travel (with Per Diem) for meetings and client engagements or as needed by the firm.
About Company
At AKCOE, LLC | EOCKA Co, we empower businesses to thrive by offering unparalleled consultation services. Our team of experts specializes in three key areas:
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Administrative Support: We streamline your operations, enhance efficiency, and optimize administrative processes. From office planning to records management, we ensure your business runs smoothly.
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Financial Advice: Our seasoned financial consultants provide strategic insights, budgeting, and asset management guidance. Whether you’re a startup or an established enterprise, we help you make informed financial decisions.
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Tech Solutions: In today’s digital landscape, technology is pivotal. Our tech consultants assist with digital transformation, IT strategy, and implementation. From software solutions to cybersecurity, we’ve got you covered.