About Ascent
Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent’s offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers’ most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
Our Guiding Principles
At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard’ by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart’ by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together’ by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
What You’ll Do
We are looking for a dedicated and detail-oriented Time Critical Airfreight Coordinator to join our logistics team in Belleville, MI. The ideal candidate will play a crucial role in managing the day-to-day operations of time-sensitive shipments, ensuring timely and efficient delivery. This position requires strong organizational skills, excellent communication abilities, and a deep understanding of airfreight logistics.
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Shipment Coordination: Coordinate and manage the movement of domestic and international time-critical airfreight shipments. Ensure accurate and timely documentation and tracking of all shipments.
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Customer Service: Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. Keep clients informed of shipment status and any potential delays or issues.
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Communication & Collaboration: Liaise with airlines, customs brokers, and other logistics partners to ensure smooth operations. Collaborate with internal teams to ensure seamless coordination and execution of shipments.
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Compliance & Documentation: Ensure compliance with all relevant regulations and company policies. Prepare and review all necessary shipping documents, including air waybills, invoices, and customs paperwork.
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Problem Solving: Identify and resolve any operational issues or delays, implementing contingency plans as needed. Analyze shipment data to identify trends and areas for improvement.
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Other tasks may be assigned
What You’ll Bring
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Bachelor’s degree in Logistics, Supply Chain Management, or a related field preferred.
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Minimum of 3-5 years of experience in time critical airfreight logistics, preferably in a time-critical environment.
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Strong understanding of domestic and international airfreight regulations and procedures.
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Excellent organizational and multitasking skills.
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Strong communication and interpersonal skills.
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Proficiency in logistics management software and Microsoft Office Suite.
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Ability to work under pressure and meet tight deadlines.
Ascent’s Competitive Benefits
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401(k) and employer matching
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Health, Dental, Vision Insurance
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Short- & Long-Term Disability
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Employee Assistance Program
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Employee Wellness Program
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Employee Recognition Programs
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Flexible Spending Account (FSA)
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Health Savings Account (HSA)
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Overtime, Differential & Bonus Pay