Vanderbilt Office Properties, LLC
Job Description
Company: Vanderbilt Office Properties
Position Title: Commercial Property Manager
Job Status: Exempt, Full-time position
Reports to: General Manager
Location: Doral, FL
Position Overview - The Property Manager will maintain the property in a first-class condition. Lead and direct all personnel related to the property and oversee all operations/facilities, taking guidance and direction from the Asset Manager. Sustain a positive tenant relations program. Minimum five years of commercial property management experience, proven leadership skills, high energy and excitement, and a history of working well both independently and as a team. The Property Manager also has a thorough understanding of (and ability to manage) all external functions and activities directly related to enhancing the properties' occupancy, performance, and public perception. This includes managing our efforts concerning tenant relations, marketing and leasing, project management, and vendor coordination.
Primary Accountabilities/Responsibilities:
- Supervise and administer all “deal-driven” tenant and landlord construction and CapEx projects for any given fiscal year intended to enhance or maintain occupancy. Be able to leverage the knowledge of the property to assist tenant coordination with as-built conditions, available utilities, and any known constraints. Review Tenant (or Landlord) work drawings, including MEP/FP plans, enforcing the execution of LL-approved plans during tenant build-out.
- Create, update, and manage a five-year Capital plan for the property. Administer CapEx requests and the annual Capital Plan (large projects) for implementation and completion on time and on budget.
- Effectively build and maintain relationships with the internal team and all external contacts, including (but not limited to) vendors, suppliers, tenants, contractors, contracted services, local authorities, local code officials, etc.
- Assist in creating, supervising, and implementing the marketing program.
- Effectively assist in the management and coordination of vendors by thoroughly understanding all applicable service or maintenance contracts. Maintain open communication with vendors through regular meetings. Ensure that our vendors incorporate VOP cultural values.
- Responsible for the preparation of all contracts for goods and services within the Company policies and procedures and by budgetary guidelines.
- Understand, follow, and enforce VOP policies and procedures and those included in the Property Management Agreement.
- Supervise scheduling all preventative maintenance, HVAC maintenance, painting, cleaning, and other maintenance that efficiently operates the property.
- Create and present the annual budget for Ownership approval and the implementation of the yearly budget.
- Oversight of the charge and collection of rents and other fees by lease agreements. Follow procedures outlined in a lease agreement for late rent collections and work with the Asset Manager, Corporate Accounting, and attorney to default.
- Review and analyze monthly statements, including but not limited to variance reporting and executive summaries.
- Employee training, termination, and implementation of other employment decisions for employees with direct reports in accordance with Vanderbilt’s human resources policies and procedures, all by the law.
- Lead and supervise a team consisting of an Assistant Property Manager, Property Assistant, and Maintenance personnel.
- Proactively walk the property to ensure vendor services are being performed. Inspect vacant units for market readiness before leasing tour and move-in and inspect for damage after move-out.
- Develop and implement a plan to periodically visit the tenant base and coordinate with the Asset Manager’s efforts.
- Assist with tenant complaints and manage public relations.
- Work with the Management Team to coordinate and execute tenant events.
- Ability to manage customer complaints and concerns. Report tenant concerns to the Asset Manager.
- Other duties as assigned.
Characteristics
- Must perform well under pressure, maintain a positive attitude, have the desire and ability to motivate self and a team, have strong oral and written skills, and have years of experience providing exceptional customer service.
- Communication among all team members is a requirement.
- Calm and intelligent crisis manager with developed conflict management skills.
- Ability to process problems and recommend solutions to such issues.
- Flexibility is essential, along with the ability to multi-task.
- Ability to travel periodically as required for the position.
Requirements for Property Manager:
- Must have at least five years of experience working as a Property Manager and a minimum of 5 years of property management experience in a large commercial office building.
- At least 2-3 years of project/construction management experience.
- Knowledge of commercial building practices and systems, as well as HVAC, plumbing, and electrical systems.
- Must have excellent organizational, analytical, verbal, and written communication skills.
- Proven ability to be flexible, prioritize and manage multiple projects, and solve problems in a timely manner.
- Excel, Word, and computer skills required.
- Experience with Yardi and Asset Management (Realogic) software preferred.
- CPM/RPA and broker designations are a plus.
- BA or BS degree required.
- Must possess a current and valid driver’s license.
Class: Full-time, exempt
Equal Opportunity Employer.
Job Type: Full-time
Pay: $110,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Commercial Property Manager: 5 years (Required)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
Work Location: In person