Job Summary:
The Associate plays a key role in delivering the best experience possible to Dover Scoops & Brews customers and the community by providing excellent customer service and preparing products according to operational and quality standards. Associates will serve customers with enthusiasm in a clean, fast paced environment ensuring efficient day-to-day operation of the store. They’ll work as part of a team to meet customer needs and give them a reason to come back.
What you will do:
· Accurately and efficiently process customer orders via point-of-sale software and handle cash transactions
· Prepare ice cream offerings and hot/cold coffee beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
· Ensure hot and cold stations are stocked, including ice cream tub displays, refrigerators/freezers, topping stations, syrups and soft serve machines with mixes and any condiments or supplies
· Maintain a clean store environment, including washing & drying serving tools and utensils, trash removal, all table surfaces and chairs, floor sweeping & mopping
Qualifications:
· Engage with our customers and meet their needs through pleasant and clear communication
· Available to work flexible hours that may include morning, evenings, nights, weekends and/or holidays
· Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
· Available to perform many different tasks within the store during each shift
Knowledge, Skills and Abilities:
· Ability to learn quickly
· Ability to understand and carry out oral and written instructions and request clarification when needed
· Strong interpersonal skills
· Ability to work as part of a team
· Ability to build relationships
· Fluent in English/Spanish preferred
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Expected hours: 10 – 15 per week
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Dover, NJ 07801 (Required)
Work Location: In person