Looking for a new and exciting career with a growing company? A job with Uno-Go as a Dual Telephone Operator/Driver may just give you what are looking for.
Our Dual Operators play a dual role in answering phone calls, dispatching our drivers and occasionally going on deliveries. Operators have extensive customer contact while using various systems to communicate with our drivers and merchants.
What you will do as an Uno-Go Dual Telephone Operator:
- Receive, screen, update and dispatch customer orders
- Answer calls in a courteous and timely manner
- Accurately verify orders with vendors and dispatch drivers
- Provide accurate and appropriate information and assistance to customers, drivers, and merchants as needed
- Process work to meet delivery commitments with speific timelines
- Monitor deliveries to ensure they have been professionally delivered in a timely manner
- Keeps office and general areas clean, tidy, and sanitized
- Occasionally perform light clerical functions
- Occasionally go out on deliveries
- Perform other job-related duties as assigned
In addition to STRONG verbal communication skills, our Dual Telephone Operator/Driver must have:
- Customer service and basic comupter skills
- Positive and patient attitude
- Valid Driver's License
- The ability to ability to work days, evenings/nights, weekends, holidays, overtime and split shifts as required
- The ability to multitask and maintain steady work flow
- The ability to handle pressure in stressful situations
Education:
- High School Education/GED or equivalent
Work Experience:
- Customer Service Call Center
Job Type: Part-time
Pay: $10.00 per hour
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Phone Operator: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person