Under minimal supervision, to perform a combination of specialized clerical tasks related to the effective scheduling of surgeries, including; obtaining pre-authorizations, scheduling of pre-operative and post-operative appointments, scheduling operating rooms and database maintenance of schedules.
NOTE: Applicants who meet the employment standards will be invited to take an online examination tentatively scheduled for the week of July 29th. You will be sent test information via the email address attached to your application.
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Sufficient education, training and experience to demonstrate the possession and direct application of the following knowledge and abilities:
Training and Experience Note: The required knowledge and abilities to perform this function are attained through the possession of a high school diploma or equivalent
AND
Two (2) years of work experience in a medical setting that required the knowledge and use of medical terminology and direct contact with patients.
Knowledge of:-
Modern office practices and procedures and the operation of standard office equipment;
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Standard medical terminology;
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Interviewing techniques;
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Customer service principles, which include interacting with distressed or irate people;
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Policies and procedures related to medical client services for requesting referrals;
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Types and functions of the various outpatient clinics;
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Computer applications such as word processing, spreadsheet and database.
Ability to:-
Perform a variety of clerical duties under stressful situations;
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Work effectively and prioritize conflicting tasks, sometimes in difficult and stressful situations;
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Work independently, exercise sound judgment and make appropriate decisions;
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Use a keyboard with accuracy and moderate speed;
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Explain, verify and/or clarify information necessary in the completion of the medical forms;
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Optimize operating room usage through effective surgery scheduling;
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Organize and maintain accurate files and records;
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Establish and maintain effective working relationships with all levels of medical professional, administrative and support personnel, and clients contacted in the course of work;
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Utilize specialized computer systems.