Job Description
Ultimate Service Associates (USA), www.usa-svc.com, with headquarters located in Tulsa, Oklahoma, is the premier nationwide provider of service solutions for the critical power market. We provide our customers the most responsive and reliable service in the industry by offering holistic, simple solutions. This is a results-focused, fast-paced environment and this position is best suited for someone who has the ability to re-prioritize at a moment’s notice and has a high sense of urgency. Our ideal candidate has advanced problem-solving skills and the ability to follow processes and procedures accurately at all times.
Position Requirements:
- Planner, project manager, service coordinator or vendor manager with 3 years experience preferred
- Intermediate skills using Microsoft Excel, Microsoft Outlook, operations or service management software experience preferred
- Minimum high school diploma required
- Strong oral and written communication skills are required
Key Job Duties and Responsibilities:
- Update and maintain internal data base
- Communicate with customers and service providers in order to obtain pricing, schedule services and ensure all work is performed as planned and on-time, within budget constraints
- Address incoming customer inquiries (emergency and non-emergency) and offer productive solutions that increase customer satisfaction
- Schedule preventative maintenance for customer equipment according to their specific requirements
- Work with accounting department to ensure proper invoicing of completed work
- A desire to make a difference in the the lives of not only our customers but also those you work with every day
Please submit your resume in strictest confidence to skotek@usa-svc.com.
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 3 years (Required)
Work Location: Remote