Job Summary:
Join our team at [Company Name] as a Host/Host and be part of a welcoming and dynamic environment where your contributions are valued. As a Host/Host, you will play a crucial role in providing exceptional guest experiences in our [Type of Establishment]. We are looking for individuals with a passion for hospitality, excellent communication skills, and a friendly demeanor to ensure our guests feel welcomed and well taken care of.
Responsibilities:
- Greet and welcome guests entering the restaurant in a friendly and timely manner.
- Seat guests and manage reservations to ensure efficient seating flow.
- Provide guests with menus and inform them of any specials or promotions.
- Assist in answering phone calls and taking reservations with professionalism and phone etiquette.
- Collaborate with the serving staff to ensure smooth communication and service to guests.
- Maintain cleanliness and organization at the host stand and waiting areas.
- Assist in coordinating with the kitchen staff to manage wait times effectively.
- Handle guest inquiries, requests, and complaints courteously and efficiently.
Requirements:
- Previous experience in a customer service or hospitality role is preferred.
- Strong communication skills with the ability to interact effectively with guests and team members.
- Knowledge of food service operations, guest relations, and restaurant procedures.
- Familiarity with POS systems for managing reservations and seating arrangements is a plus.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Flexibility to work evenings, weekends, and holidays as needed.
- Must be legally eligible to work in [Location].
Benefits:
- Competitive hourly wage plus potential tips.
- Employee discounts on meals during shifts.
- Opportunities for growth within our company family.
How to Apply:
If you are enthusiastic about providing exceptional customer service and creating memorable dining experiences, we invite you to submit your resume along with a cover letter detailing your relevant experience. Join us at [Company Name] as we strive to deliver outstanding hospitality to our guests. We can't wait to welcome you to our team!
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Expected hours: 30 – 40 per week
Physical setting:
- Bar
- Casual dining restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- San Antonio, TX 78209 (Required)
Ability to Relocate:
- San Antonio, TX 78209: Relocate before starting work (Preferred)
Work Location: In person