Empowering the community to alleviate hunger and improve health. That’s the mission, how will you drive it? The Agency/Store Donation Coordinator works closely with both partner agency and retail grocery stores to recruit, train, monitor and increase the amount of nutritious food donated and distributed to communities. Responsible for documents, reports, and compliance with both Tarrant Area Store Donation Partners and Partner Agencies.
Where YOU make the impact!
- Travel to dynamic and diverse sites in the service area, ensuring compliance with Brand guidelines and donation policies while embracing innovative approaches.
- Facilitate Civil Rights Training for agencies, providing training and documenting its completion in agency files, utilizing forward-thinking training methods.
- Innovatively manage the onboarding process for new agencies, ensuring compliance with the process outlined in the TAFB Partner Agency Contract. This includes screening applications, conducting initial site visits, obtaining required documentation, orienting agencies to food bank processes, and maintaining accurate records and agency files.
- Conduct regular on-site monitoring visits to member agencies to audit and ensure compliance with Feeding America and Tarrant Area Food Bank, using innovative auditing techniques.
- Cultivate relationships at both the store level and partner agency, serving as their public relations contact and driving innovative collaboration.
- Enhance and maintain relationships with Store Donation Program with partner agencies, fostering innovative partnerships.
- Support and spearhead innovative retail campaigns for stores participating in the program.
- Partner with TAFB logistics team to troubleshoot issues between donation pickups and deliveries with drivers, using creative problem-solving skills.
- Oversee and innovate standard operating procedures to ensure the quality of food donations and distribution.
- Stay current with food safety regulations and best practices, continuously seeking innovative ways to improve.
- Monitor and report donation progress to TAFB staff, Feeding America, store managers, district managers, and program coordinators where applicable, using advanced reporting techniques.
- Foster positive and innovative relationships with agencies, donors, and Feeding America.
Additional Duties
- Attend staff meetings and actively participate in forward-thinking team planning sessions.
- Partner with Agency Services Coordinators, Operations, and Logistics to identify potential innovative pairings of stores with partner agencies based on specified criteria.
- Monitor store and agency pairings through reports and scheduled site visits, track, report, and document non-compliance issues innovatively.
- Gather agency statistics and trends in service via surveys, reports, monitoring visits, and direct contact, and regularly report findings to leadership, utilizing cutting-edge data analysis methods.
- Develop and implement innovative education and training events to promote best practices among agency partners and program participants.
- Participate in regional and statewide conferences to fulfill training requirements and bring innovative ideas back to the team.
- Engage in self-development activities to strengthen skills required for the position, embracing innovative learning opportunities.
- Perform other duties as assigned, always looking for innovative ways to contribute.
What you’ll need to succeed!
- Education and Experience
- High school graduate or equivalent and one-year related experience and/or training preferred.
- Experience in the retail grocery industry a plus
- Technical Proficiencies
- Proficient knowledge on Microsoft programs
- Communication Skills
- Strong communication skills including excellence in speaking, writing, and presenting information
- Other Competencies
- Excellent customer service and time management skills; ability to engage a diverse audience; flexible and able to take initiative and work independently; conflict resolution and negotiation tactics; compassion for our mission
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This is where you’ll work!*
TAFB West Branch – 112 Winners Cir. Weatherford, TX 76087
- Works primarily at store donation sites and Partner Agencies, on occasion may work in warehouse or at outdoor events.
- Frequent standing, walking, sitting, bending, and occasional lifting of up to 40 pounds
- Frequent travel in service areas, must have reliable transportation and possess a valid driver’s license and proof of insurance
- Requires work schedule flexibility with early morning and weekend availability
- Employee may encounter occasional exposure to fumes and/or airborne particles, and hear moderate to loud noise from store and warehouse equipment
Job Type: Full-time