Are you a high-energy individual with a customer-focused mindset and a drive to succeed in a sales-driven environment? If so, you might be the perfect fit for our team!
We are looking for a motivated Account Support - Customer Service Representative to join our team! In this role, you will play a crucial part in assisting customers by delivering detailed product and service information, ensuring a smooth and pleasant experience for each customer.
Why Join Us:
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Collaborative Training: Participate in team-based training sessions designed to share knowledge and strategies from our top representatives.
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Growth Opportunities: We prioritize internal growth, encouraging our team to collaborate to achieve client and customer goals while enhancing individual skills.
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Specialized Training: Our training programs prepare you to deliver exceptional customer experiences, fostering customer acquisition and long-term loyalty.
Key Responsibilities:
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Provide detailed information about our benefit products and insurance services.
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Address and resolve customer issues and concerns effectively.
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Document and update customer records based on interactions.
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Maintain an up-to-date knowledge base of our evolving products and services.
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Offer excellent customer support and handle inquiries proficiently.
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Build and nurture relationships with new and existing clients.
Qualifications:
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Previous experience in customer service, sales, or related fields is preferred.
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Strong ability to build rapport with clients.
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Excellent prioritization and multitasking skills.
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Positive and professional demeanor.
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Exceptional interpersonal skills and a friendly attitude.
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Outstanding written and verbal communication skills.
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Confident, self-motivated, and able to work independently.
We look forward to welcoming a dedicated professional who is eager to contribute to our continued success. Apply today to start your journey with us!