Purpose:
The Business Analytics and Insights Advisor will derive operational insights through data analysis, reports and dashboards. The Business Analytics and Insights Advisor will work closely with client, IT and operational stakeholders to fully understand workflow and data structures. Using this knowledge, they will analyze the data, develop insights, and identify reporting options that will give leadership meaningful insights to drive operational excellence. The ability to develop a strong understanding of workflows and partnership with key stakeholders will be critical to this role's success. Role will support program leadership and report directly to the Director, Business Technology Solutions. In addition to supporting insights and reporting needs, the Business Analytics and Insights Advisor will partner with the technical teams to inform future reporting needs.
Responsibilities:
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Collect, validate, analyze, interpret and organize various types of data into meaningful reports
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Responsible for developing and supporting performance analytics in support of key business initiatives.
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Tasked with defining, building, and delivering reporting on KPIs supporting Operational objectives.
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Generate impactful insights into performance through the creation and interpretation of reports and dashboards.
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Produce standard monthly and quarterly KPIs reporting packages.
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Deliver on ad hoc projects designed to translate business needs into reporting packages that drive operational performance.
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Participate in initiatives designed to further improve reporting capabilities.
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Collaborate with operational and technical teams to inform future state reporting solutions
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Analyze data from numerous data sources and ensure data integrity prior to distribution
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Work with management team to define data needed to support operational objectives
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Support leadership requests to identify, analyze, and interpret trends shown in data sets
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Identify reporting opportunities to accompany new operational workflows
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Collaborate with cross-functional teams and department leaders to determine the best possible data and reporting solutions
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Other duties as assigned
Required Qualifications:
- High school diploma or equivalent
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Bachelor’s degree in information technology or related education/equivalent experience
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Knowledge of SQL and Excel (e.g., macros, pivot tables, advanced charts/graphs, conditional formatting, data tables, basic programming)
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Ability to build SalesForce reports and dashboards
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Excellent oral and written communication skills
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Partner with internal and external stakeholders
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Demonstrated ability to extract operational insights
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Ability to multi-task and meet tight deadlines
Preferred Qualifications:
- Prior experience using analysis tools and report generating technologies
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Strong analytical skills with attention to detail
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Ability to exercise independent judgment
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Ability to manage deliverables in a high pace environment
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Pharmacy or Healthcare knowledge
Work Environment:
This job operates in a professional office environment and teleworking from the employee’s home address listed in their employment file. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities. The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program. Employees are responsible for the set-up of their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc. Employee’s teleworking space should be separate and distinct from their “home space” and allow for privacy. RareMed PSC expects employees teleworking to be as efficient and professional as if they were in the office. The amount of time spent in office or teleworking is contingent upon the needs/priorities of RareMed PSC and will vary based on those needs/priorities.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.