DUTIES AND RESPONSIBILITIES:
· Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or extension.
· Schedules patient appointments.
· Clears messages each morning and delivers to appropriate practitioner.
· Meets and greets patients; announces, directs, and/or escorts to appropriate area.
· Opens and routes incoming mail.
· Prepares and forwards outgoing mail and packages.
· Composes and types routine correspondence as required.
· Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
· Organizes and maintains file system; files correspondence and other records.
· Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
· Inputs patient information and demographics into computer system.
· Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
· Prefer two to three years of related experience, however, willing to train highly motivated individuals.
· Excellent verbal and written communication skills.
· Proficient on Microsoft Windows and basic office equipment.
· Strong interpersonal skills.
· Ability to understand and follow written and verbal instructions
· Commitment to excellence and high standards.
· Strong organizational skills; able to manage priorities and workflow.
· Type a minimum of 50 wpm. Skills test will be administered.
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
· Ability to effectively communicate with people at all levels and from various backgrounds.
· Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
· Knowledge of medical terminology helpful
· Professional appearance and demeanor
· Bilingual skills a plus.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
·
- Occasionally required to walk
- Occasionally required to stand
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Continually required to talk or hear
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
Schedule:
- Monday to Friday
- No weekends
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person