Full-Time Positions Available
The Dispensary Agent is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied.
Responsibilities
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Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
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Accurately process all point-of-sale transactions and verify order accuracy with customers
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Maintains member records in compliance with State law and Company policy
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Answers questions about the law and the Company from members and others
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Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
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Assists Dispensary Manager with inventory and cash management, daily and weekly
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Maintains a clean, safe, welcoming environment inside and outside the facility
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Other duties may be assigned by the Dispensary Manager according to Company needs
Basic Qualifications:
Education and/or Work Experience Requirements:
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High school diploma or equivalent
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2 years post-secondary education in a related field preferred
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2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred
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Able to pass a state mandated background check
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Must be at least 21 years of age
Additional Qualifications:
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Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
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Familiarity with history and varieties of medical marijuana preferred but not required
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Outstanding phone and in-person customer service skills
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Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
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Demonstrated proactivity, flexibility, adaptability and multi-tasking
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Ability to maintain confidentiality and ethical conduct
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Skill in accurate cash management and inventory control
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Strong written and oral interpersonal communication skills
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Ability to effectively plan and prioritize
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Ability to focus; attention to detail
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Ability to work effectively as part of a team
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Absolute reliability and honesty