Employer Description
Take 5 Carolinas, LLC is a franchisee of Take 5 Oil Change. Take 5 Carolinas currently operates multiple stores in North Carolina and South Carolina and is actively growing in both regions. Take 5 Oil Change is one of the fastest growing companies in the Quick Lube market. It started with an innovative business model as a regional brand in New Orleans, LA and has expanded to more than 500 locations across the United States.
Position Overview
The Store Manager is responsible for ensuring that every customer that visits their location leaves with a smile. Taking care of the customer is the Store Manager’s number one priority. To do this, they must ensure that the location under their supervision is following all company policies and procedures. The goal of the Store Manager is to build business and increase car counts at the location by providing quality, quick service. They also must immerse themselves in the community to build relationships with other local businesses and fleet accounts.
Responsibilities
The Store Manager will report directly to key leaders of Take 5 Carolinas. They will work closely together to ensure the business functions at a very high level. Specific responsibilities include, but are not limited to, the following:
Team Development: The Store Manager is responsible for training and developing all technicians in the shop on the policies and procedures of the company. In addition, they must train the Assistant Store Manager to perform all duties of the Store Manager. The Store Manager will work in conjunction with the District Manager and Franchise Training Manager to ensure that proper training is occurring.
Business Development: The Store Manager is also responsible for sales growth at the shop. They must work to grow car counts by providing exceptional customer service, immersing themselves in the community and developing fleet relationships.
Operational: The Store Manager is expected to spend a majority of their time on the shop floor both directing operations and assisting in all aspects of the service.
Administrative: The Store Manager must complete daily paperwork, prepare the work schedule, assign work positions and tasks, conduct opening and closing procedures, handle and deposit cash, maintain an accurate and effective inventory, create and maintain accurate employee files, direct cleaning, landscaping and overall shop upkeep, and supervise the team in all activities involved with operating the business.
Inspection: The Store Manager is responsible for inspecting the premises at frequent intervals to ensure all equipment is in good and working order, the inside and outside of the facility appears clean and presentable and inventory is neat and properly stocked.
Qualifications
- Exceptional customer service skills
- Self-motivated
- Outgoing and energetic
- Extremely reliable and punctual
- Strong leadership abilities
- Basic computer skills – Must have the ability to use a keyboard and mouse correctly as well as collect and enter information in to a point of sale system. Basic knowledge of Excel a plus.
- Must pass a pre-employment background check
Physical Requirements
- Must be able to lift at least 50 pounds
- While on the job, employees must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time
- Ability to work in all weather conditions
- Must be able to work at a rapid pace for long periods of time
- Requires the use hands to perform activities involving holding, grasping, pulling and turning
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
Experience:
- Customer Service: 2 years (Preferred)
- Retail Management: 2 years (Preferred)
Work Location:
Pay frequency:
Paid Training:
Management:
Employees working per shift:
Typical start time:
Typical end time:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Company's website:
Work Remotely:
Work Location: In person