Job description
We are looking for a competent winery staff associate. You will learn a lot about Ventosa as well as wine in general. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d love to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Responsibilities
- Attend to customers upon entrance
- Lead guests through an exceptional wine tasting experience while informing them of the wines they are tasting as well as the history of Ventosa
- Work towards developing a relationship with guests to convert them to continuing customer and/or wine club members
- Assist customers in selecting food/beverages, answer questions or make recommendations for complementary products (up-sell)
- Deal with complaints or problems with a positive attitude
- Handle POS transactions
- Work with the rest of the team to increase DTC sales
- Opening & closing duties, stocking wine & retail products, assisting with price displays
- Take appropriate action for guests that may be intoxicated
- Other duties as assigned
Skills
- Familiarity with wine a plus
- Basic math skills
- Lifting around 40 lbs and standing for hours at a time
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent customer service and people skills with a friendly attitude
- Responsible and trustworthy
- Willingness to learn
- High school diploma is a plus but not required
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
Compensation package:
Experience level:
Physical setting:
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Geneva, NY 14456: Relocate before starting work (Required)
Work Location: In person