Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.
Position Summary:
The radiology patient access rep performs a wide variety of detail-oriented duties in the process of arriving and registering patients in the radiology dept.
Location: 680 Centre Street, Brockton, MA
Department: Radiology Admin
This is a full-time 40-hour/ week position
Responsibilities:
- May be called upon to schedule patient appointments.
- Uses independent judgment, and ingenuity and is self-motivated.
- The duties require knowledge of procedures and policies related to the Radiology Department and function as a team player.
- Must be able to work in a fast-paced environment and demonstrate the ability to prioritize multiple competing tasks and demands.
- Must have excellent customer service skills with both internal and external customers.
- Schedules appointments for imaging and other procedures as assigned.
- Checks for payers’ prior authorization requirements, and validates active coverage.
- Manages incoming phone calls in a positive professional manner.
Experience/Technical/Other:
Experience: 1-year experience in medical or customer service working environment, radiology experience preferred. Medical Terminology
Software/Hardware: Nextbar, Evicore, and Meditech experience preferred.
Job Type: Full-time
Pay: $19.57 - $23.57 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- AD&D insurance
- Dental insurance
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
- Wellness program
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Brockton, MA 02302: Relocate before starting work (Required)
Work Location: In person