Account Manager
Job Description
Duties:
- Be part of the top awards and photography company in Southeastern PA.
- Manage workflow throughout office and workshop.
- Lead the assembly and customer service team to ensure incoming work is prepped, entered, assembled, and shipped in a timely manner.
- Receive incoming phone calls and greet visitors.
- Ensure customer communication is handled timely and in a professional manner via phone and email.
- Manage the AP/AR process to ensure timely payments and receipts.
- Ensure invoices are sent out on time and follow up on collections if needed.
Required Skills
Qualifications:
- Proven professional communication skills.
- Background in framing or artwork a plus.
- Familiarity of accounting software.
- Ability to manage confidential information.
- Maintain satisfactory Quality performance levels
- Strong computer skills, specifically in Microsoft Outlook, Excel, and Word.
- Ability to multi-task and manage workflow based on deadlines.
- Strong attention to detail.
- Excellent organizational and time management skills.
- Excellent written and verbal communications skills.
- Ability to prioritize and work independently.
- Ability to meet guidelines and work under pressure.
- Ability to work in both the shop and office settings.
- Ability to lift up to 40 pounds.
- Prefer to have the interest or ability to help in the manufacturing of products.
Required Experience
- 2+ years of previous administrative or management experience is a plus.
- 2+ years of customer service experience is a plus, both in person and email/phone communication.
Job Location
Sinking Spring, Pennsylvania, United States
Position Type
Full-Time/Regular
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 – 45 per week
Benefits:
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Sinking Spring, PA 19608: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Account management: 2 years (Preferred)
Work Location: In person