Field Service Engineer
You must complete the following assessment to be considered for this position.
Candidate assessment link:
https://forms.gle/mMTGbt6JUqPHwc2BA
Job Description
Join our dynamic team and take your career to the next level!
Are you an experienced service technician with strong knowledge and hands-on experience with large industrial equipment? Do you like to resolve complex technical issues? Perhaps you’re the rockstar that Schmoll America is looking for! We're seeking a skilled Field Service Engineer to join our team, responsible for installing, maintaining, and troubleshooting our sophisticated equipment at customer sites across the Eastern US and Canada. This role requires electro-mechanical experience, strong problem-solving skills, and a willingness to satisfy the customer!
Responsibilities:
- Install, maintain, and repair Schmoll machines at customer sites
- Troubleshoot and resolve technical issues
- Provide exceptional customer service and support
- Collaborate with customers, Schmoll sales and service teams
- Document service activities and maintain accurate records
- Stay up-to-date with product knowledge and technical developments
- Travel extensively (up to 75%) to customer sites across North America (mainly Eastern half) plus annual trip to Germany
Requirements:
- 5+ years of experience in machine installations and troubleshooting
OR
- 4-year Engineering Degree
- Strong Electro-mechanical skills
- Excellent problem-solving and analytical abilities
- Ability to excel under pressure to bring equipment into production
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driver's license and passport
Salary & Perks:
- Competitive salary
- Paid Overtime
- Bonus potential
- Comprehensive training and professional development opportunities
- Excellent health, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
If you're a customer service and sales superstar looking for a new challenge, we want to hear from you! Please complete the assessment below and apply!
Candidate assessment link:
https://forms.gle/mMTGbt6JUqPHwc2BA
*About Schmoll America*
Schmoll America is a leading provider of sophisticated industrial machines and technical services for electronic and micro structuring applications. We're committed to delivering innovative solutions and exceptional field service with 100% customer satisfaction as our ultimate goal.
Job Type: Full-time
Pay: $74,000.00 - $78,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
Schedule:
- Day shift
- Home time
- Monday to Friday
- Overtime
Work Location: On the road