The IT Intern will assist the IT team in coordinating various projects and ensuring smooth configuration and operation of our systems.
-
Assist in the coordination of IT projects.
-
Assist in the setup, configuration, and maintenance of hardware and software systems.
-
Participate in the installation and configuration of network components and devices.
-
Troubleshoot and resolve basic technical issues related to system configuration and performance.
-
Create and maintain documentation for Microsoft 365 operations and user guides.
-
Document IT processes, procedures, and configurations.
-
Generate and update technical documentation and user guides.
-
Basic understanding of IT concepts, including hardware, software, networking, and system configuration.
-
Familiarity with Microsoft 365, Atlassian, Jira applications and services.
-
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
-
Technically competent with Microsoft Windows Desktop OS and Hardware/Software/Networking troubleshooting.
-
Ability to support multiple work assignments simultaneously and establish priorities.
-
Must be knowledgeable in office procedures and able to answer questions in a professional and friendly manner.
-
Hands-on hardware troubleshooting experience; Working knowledge of a range of diagnostic utilities, including Wireshark, MDOP Tools, Putty, PowerShell, & etc. is also a plus.
-
Currently pursuing a degree in Information Technology, Computer Science, Engineering or a related field.