GENERAL JOB DESCRIPTION: Responsible for assisting physicians with patient care, including casting, bracing and performing other duties as assigned. Order supplies, manage site inventory, manage injections/samples and oversee OSHA compliance at assigned location. Back up staffing for clinic.
ESSENTIAL FUNCTIONS:
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Assist physicians with daily patient care activities including MA and Ortho Tech responsibilities
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Responsible for ensuring clinic cleanliness and orderly inventory of all DME equipment and supplies, including determining and maintaining proper reorder levels.
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Assist Office Manager in the training and performance improvement of clinical staff. Serve as a mentor for clinic staff, and a resource to midlevel and physician providers with respect to EMR system, clinic policies and procedures.
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Be available to answer medical questions for clinic and administrative staff. Voice concerns with respect to protocols, workflow or staffing with Office Manager.
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Work with physician staff to ensure quality patient care and services are provided. Ensure compliance with clinic standards of quality patient care and all clinical protocols.
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Special projects as directed by Office Manager or Director of Patient Services.
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Manage assigned location inventory.
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Super user for Inventory program.
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DME authorizations.
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Responsible for maintaining quality standards for DME according to Medicare, Medicaid and any other federal or state agency regulations.
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Back up and perform essential functions of MA and Ortho Tech, should there be a vacancy or shortage in any given clinic.
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Manage Tech only appointments for assigned location.
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Manage injections and Samples.
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Ensure autoclave compliance,
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Maintain OSHA compliance and AED/Emergency equipment.
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Ensure stocking of Sick and PPE boxes.
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Maintains strictest confidentiality.
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All other duties as assigned.
QUALIFICATIONS
Education:
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High school diploma or GED.
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MA or Ortho Tech Certification preferred.
Experience:
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Preferred 1 year experience as an Ortho Tech with Texas Orthopedics and/or Ortho Tech Certification.
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Preferred experience in supply ordering and OSHA knowledge.
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Preferred 3 year history of casting, splinting, and applying DME.
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Must have mastery of clinic skills and DME/casting/splinting checklists.
Licensure:
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Orthopedic Technician Certification preferred.
Special Skills:
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Must possess outstanding interpersonal skills and be capable of communicating with physicians, staff and outside consultants.
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Knowledge of computer systems and applications, including EMR.
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Knowledge of governmental regulations and compliance requirements.
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Skill in exercising initiative, judgment, problem solving, and decision-making.
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Ability to differentiate confidential information regarding patient care, TOSRA business practices and pricing arrangements and communicate with parties accordingly.
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Ability to communicate clearly and effectively in writing and verbally.
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Must possess knowledge of the principles and practices of medical and surgical care to assist in providing patient care and treatment.
Physical Demands:
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Requires exposure to bodily fluids.
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Requires sitting, bending, stooping and stretching.
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Ability to walk frequently and stand for extended periods of time.
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Must be able to occasionally lift and carry items weighing up to 50 pounds.
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Ability to assist patients weighing up to 300 pounds and place them in appropriate positions for procedures.
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Must have full range of motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination.
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Must have adequate visual acuity to read, the ability to interpret and understand written material and to perform required procedures.
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Must have adequate hearing and speaking abilities to interact appropriately with others, including patients and co-workers.
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Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
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Requires normal range of hearing and eyesight to record, prepare an communicate appropriate reports.
Environmental Working Conditions:
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Clinic setting
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Potential traveling between clinic locations.
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Exposure to communicable diseases, toxic substances, radiation and bodily fluids.