The Kana Company is looking for an energetic, knowledgeable professional that is ready to enter the cannabis industry. If this is you, and you meet all of the qualifications listed below, it’s time to apply!
Our medical and adult-use dispensary is a local, family-owned and operated business. We are looking for a passionate and knowledgeable cannabis enthusiast to join our hardworking, customer service focused team.
Currently, we have a Front Desk Receptionist position available with the possibility of a promotion to Budtender.
Receptionists need to have the ability to multitask, especially in a fast-paced work environment. Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Answer all incoming calls, redirect them when needed.
Skilled receptionists are often putting people on hold and handling multiple phone conversations at once, all while dealing with whoever just walked through the door—and maybe there is a line, too. Receptionists should be pleasant, accommodating and attentive. Professional phone etiquette is a must.
The goal of providing great customer service is to create customer satisfaction and generate repeat business.
Duties
- Perform front desk duties – including greeting and checking in patients, verifying ages/medical status, detail oriented data entry and maintaining organized patient files.
- Answering all incoming calls and cannabis related questions.
- Build and maintain excellent patient relations.
- Assist with running side work, stocking and cleaning during any and all downtime.
- Attend company meetings, trainings, and promotional events as needed.
- Ensure high levels of customer satisfaction through providing excellent customer service.
- Listen to patients' needs and provide guidance and education on products.
Qualifications
- Must be a minimum age of 21 years old
- Basic knowledge of the cannabis industry and laws and regulations as they pertain to the local and state levels.
- Must be knowledgeable on all products offered and able to discuss available options with patients.
- Outgoing personality; excellent communication.
- Ability to quickly learn procedures and acquire product knowledge.
- Must be dependable and arrive to work for all scheduled shifts on time and prepared.
- Must be able to sit or stand for long periods.
- Has excellent verbal and non-verbal communication skills.
- Excellent typing skills is a plus.
- Detail-oriented and organized when working.
- Integrity and clean work appearance must follow company dress code.
- Willing to travel 30 miles to our other location when necessary.
- Managerial, inventory, and training experience is a PLUS.
REQUIREMENTS:
- Must be a US Citizen and able to pass a background screening.
- Must have a minimum one year Budtending or equivalent cannabis industry experience.
- Must be at least 21 years of age.
- Able to work days, nights, holidays and weekends.
- Ability to pass a background check.
Employee perks include: 25% Employee discount, Free gear from vendors, Treats/snacks provided, and Goodie bags (SAMPLES).
We look forward to meeting our future employees. Please tell us why it should be you.
PLEASE WRITE US A COVER LETTER TELLING US ABOUT YOUR CANNABIS KNOWLEDGE AND PRODUCT EXPERIENCE. ONLY APPLICANTS WHO PROVIDE THIS INFORMATION WILL BE CONSIDERED.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 25 – 32 per week
Benefits:
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Sacramento, CA 95818 (Required)
Ability to Relocate:
- Sacramento, CA 95818: Relocate before starting work (Required)
Work Location: In person