The following list of day-to-day job responsibilities may differ significantly depending on the size of your staff, the scope of your practice, and the area of medicine your practice specializes in. However, here are some common responsibilities you might include:
- Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
- Uses practice management software (Experity and ECW), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Assists patients in filling out insurance forms and other patient records.
- Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area.
- Obtain patient insurance information for verification.
- Collect prior to the visit - co-pay and or deductibles ..
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Provides directions to the office to new patients, consulting practitioners, and vendors.
- Contributes to team effort by accomplishing related results as needed.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Weekends as needed
Work Location: In person