Job Summary:
Inspired Dermatology is looking to hire a part-time Front Desk / Phone Receptionist to join our small, patient-focused dermatology office.
About the Practice:
Inspired Dermatology is a small medical practice known for providing outstanding dermatologic care. The practice is run by Dr. Mayer and his family. We are a small “micropractice” that focuses on quality over quantity when it comes to patients and patient care. We strive to be different from other impersonal, corporate practices, and instead we aim to provide a personal, concierge-like experience in a warm and friendly office. There are only 4 of us that work at Inspired Dermatology, and we usually have 2-3 days of clinic per week.
Hours:
This is currently a part-time position. Our usual days of clinic during which you would be working are Tuesday and Thursday from 8 AM – 5 PM. Based on the interest of the employee, there is the potential to work between 17-24 hours per week. In the future, there may be the potential for full-time hours.
Who We Are Looking For:
Friendly, warm team member that has a strong work ethic and is focused on customer service. He/she should be reliable, cooperative, communicative, energetic, and willing to learn. We desire a team member who is detail-oriented, computer-savvy, and willing to take on any task. Ideally, the candidate is looking for a long-term position.
No experience is strictly required. We are willing to train the right candidate. The most important qualities are the desire to be a part of our small team and to give the best customer service.
Why Join the Inspired Dermatology Team:
Given that Inspired Dermatology is a small family-run business, we aim to treat our patients, and especially our employees, as part of the family. You would not just be a number or a cog in a large machine at Inspired Dermatology. Rather, you would be an integral part of the team – you would become an adopted part of the family. You would be replacing our 4th team member who is moving out-of-state. At the front desk and answering phones, you would become the face and/or voice of the practice.
Benefits:
-Paid time off
About the Position:
The receptionist is responsible to greet patients, answer phone calls timely, and process patients through the office to ensure a smooth visit. This position is required to provide excellent customer service to new and existing patients as this position is often the first and last interaction that a patient has with Inspired Dermatology.
The following are the essential duties of the job and may not include all other nonessential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.
· Management of front desk operations including patient check-in and check-out
· Greet incoming patients in person or over the phone in a friendly and professional manner
· Answer phone calls, schedule appointments, and manage patient inquiries
· Handle in person patients while also handling phone calls simultaneously
· Call patients regarding referrals and upcoming appointments
· Verify insurance eligibility and benefits
· Collect post-visit patient payments such as co-pays and deductibles
· Manage, sort, and send faxes and emails
· Maintain and manage list of referrals
· Maintain the general appearance of the waiting room and the office as a whole
· Maintain confidentiality and follow HIPAA guidelines
· Maintain patient records and update information in the electronic medical records system
· Coordinate with medical staff to ensure efficient patient flow and timely appointments
· Set a professional, warm and productive tone for the office
· Follow instructions and respond to management direction
· Work in a group but also complete assigned tasks individually
· Work in a fast-paced environment and prioritize tasks effectively
· Cross-train to learn other roles in case other team members are out
· Other tasks as assigned
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Application Question(s):
- Are you able to work on Tuesdays and Thursdays?
- What interests you in this job specifically?
- Why do you think you would be a good candidate for this position?
- Do you currently prefer a full-time position or a part-time position?
Ability to Commute:
- Greenwood Village, CO 80111 (Required)
Work Location: In person