The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts. This position pays an hourly rate PLUS an uncapped monthly commission/bonus structure. Fine tune your collection skills, grow your inventory and ramp up your payer base and you could be earning on average between $750 and $2,000 in bonus pay per month! Many of our current collection staff earn between $45k and $90k a year with a combination of their base pay + commission.
Schedule/Hours: Monday – Friday, job requires working one (1) Saturday a month (half day/4 hour shift and typically is the last Saturday of the month).
Two NIGHTS per week 12:00PM EST – 9:00PM EST (late nights are typically back-to-back either Monday Tuesday OR Wednesday Thursday)
Three days per week 8:00AM EST – 5:00PM EST. Please note Friday’s work schedule hours are ALWAYS 8am – 5pm.
Essential Functions
- Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
- Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
- Prepare correspondence on delinquent accounts.
- Research disputed delinquent account balances and makes necessary corrections.
- Review collection up unit and changes account status based on established procedures.
- Review accounts to be recommended for closure and assists in report preparation.
- Participate in regular meetings and communicates opportunities for process improvement.
- All other duties as assigned.
Employees enjoy the following benefits:
- Medical Benefits including Health, Dental & Vision
- Employer paid life insurance
- Paid Time off
- Paid Holidays
- Employee Referral Bonuses
Minimum Qualifications
- Previous Third Party Collections experience is preferred
- Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus
- Regular attendance and adherence to a set schedule, which includes breaks and lunches.
- High School diploma or equivalent required
- Strong oral communication and interpersonal skills required.
- Excellent computer navigation skills required.
- Experience using CRS and automated dialers preferred.
- Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.
**Background checks and drug screens are performed.
Radius Global Solutions, LLC is an Equal Opportunity Employer
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid training
- Referral program
- Vision insurance
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Call Center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Debt Collections: 1 year (Required)
Location:
Work Location: Remote