Job Summary:
ProParts Direct, LLC is a leading supplier of lawn mower and small engine parts for popular brands such as Toro, Ariens, Simplicity, MTD, Echo, Snapper, and Cub Cadet. We offer a wide range of parts including belts, skid shoes, blades, and filters, making us a one-stop shop for all parts needs. We are located in Salem, NH and have a strong reputation for providing high-quality products and exceptional customer service.
Description
ProParts is seeking a detail-oriented Parts Sales
Representative to join our growing team in our Call Center supporting our
rapidly growing online parts sales business. The ideal candidate should posses
strong communication skills and be proficient with computers, customer service,
and knowledge of outdoor power equipment, engines, and/or equipment
maintenance. As a Parts Sales Representative, you will be responsible for
managing customer inquiries, providing excellent customer service to new and
current customers, processing orders, and maintaining inventory control. This
position deals directly with landscape/ contractor customers looking for
knowledgeable people to help then with their equipment needs. Fluency in
English is required and proficiency in Spanish is a huge plus.
Qualifications
- Customer Satisfaction, Customer Service, and Sales skills
- Excellent communication and interpersonal skills
- Experience in inventory control
- Strong problem-solving and organizational skills
- Ability to work independently and in a team
- Knowledge of lawn mower and small engine parts is a plus
- Previous sales experience is a plus
- High school diploma or GED equivalent
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Call center: 1 year (Required)
- Parts Look Up: 1 year (Required)
- Power Equipment: 1 year (Required)
Ability to Commute:
- Salem, NH 03079 (Required)
Work Location: In person