Position Title: Corporate Service Specialist
Department: Business Development
Location: Remote
Reports To: Head, Business Development
COMPANY OVERVIEW: Global Dropoff Logistics (GDL) is a leading 3PL company dedicated to helping African businesses export, operate, trade, and expand rapidly in the USA and globally. Our services encompass warehousing, distribution, and marketing enabling Clients to efficiently scale their operations globally
POSITION SUMMARY: The Corporate Service Specialist will spearhead GDL’s efforts to engage and support African businesses in leveraging our comprehensive logistics and marketing services. The role involves finding and securing Clients, building strong relationships with key stakeholders, identifying business opportunities, and assisting with ensuring seamless execution of services to facilitate efficient export and trade operations in the USA.
KEY RESPONSIBILITIES:
Business Development:
- Identify and target potential African businesses that can benefit from GDL's services.
- Conduct market research to understand the needs and challenges of African businesses looking to export and trade in the USA.
- Convert leads to Clients
- Meet and exceed KPI Targets
Client Relationship Management:
- Build and maintain strong relationships with decision-makers and stakeholders in African businesses.
- Provide consultative support to clients, helping them understand how GDL’s services can enhance their operations and market reach.
- Serve as a point of contact for clients, ensuring high levels of customer satisfaction and retention.
Service Coordination and Execution:
- Coordinate with internal teams to ensure seamless delivery of services to African businesses.
Marketing and Promotion:
- Represent GDL at industry events, trade shows, and conferences to promote our services and network with potential clients.
- Develop strategies to promote GDL’s offerings and attract new business.
Reporting and Analysis:
- Prepare reports on market trends, client feedback, and service performance.
- Provide insights and recommendations to senior management for continuous improvement.
QUALIFICATIONS:
- Bachelor’s degree in Business Administration, Marketing, Logistics, or a related field. MBA is a plus.
- 1 year of experience in business development, sales, or logistics, preferably within an international context.
- Understanding of the African business landscape and export processes is a plus.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Proven track record of achieving sales targets and driving business growth.
- Few national and international travel may be required
SKILLS AND COMPETENCIES:
- Strategic Thinking: Ability to develop and implement effective business development strategies.
- Problem-Solving: Strong analytical skills to identify and address client needs and challenges.
- Customer Focus: Dedicated to providing exceptional service and support to clients.
- Cultural Sensitivity: Understanding of cultural nuances and business practices in Africa and the USA.
Global Dropoff Logistics (GDL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $5.00 - $200.00 per month
Benefits:
- Flexible schedule
- Professional development assistance
- Work from home
Shift:
Weekly day range:
Work setting:
Work Location: Remote