As a Chat Rep, you'll work and demonstrate your commitment to providing outstanding customer support through your skills and personality.
You’ll be their first point of contact answering all correspondence.
Your role can include, but isn’t limited to:
- Providing first-class customer service via Online Chat.
- Ensuring all communication with our client’s customers are handled professionally and promptly.
- Recording details of customer comments on the database provided, leaving clear notes.
- Demonstrating strong product knowledge to ensure all customer queries are answered correctly.
- Take Orders
- Taking ownership of the customer experience by providing excellent service.
- Achieving the key targets set.
- Adhering to quality standards and ensuring consistency in all interactions.
It’s hard work, with a real focus on listening skills, making sure we achieve the right outcome for our clients’ customers, and if you posses that..Please APPLY NOW
Job Types: Full-time, Part-time
Pay: $19.92 - $29.78 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
- Work from home
Experience level:
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Rotating shift
- Split shift
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Virtualization: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Remote