Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality, excellent customer service skills, and the ability to create a welcoming environment for our guests. Nights and weekend availability required.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out of the condo hotel
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about the local area and amenities
- Handle guest complaints and ensure prompt resolution
- Process payments and maintain accurate records
Qualifications:
- Previous experience in a hotel or hospitality setting is preferred
- Strong customer service skills with a focus on guest satisfaction
- Excellent communication and interpersonal abilities
- Proficiency in phone etiquette and handling reservations
- Knowledge of hotel management systems is advantageous
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable experiences for visitors. If you are passionate about guest relations, possess exceptional customer service skills, and thrive in a fast-paced setting, we invite you to apply for this exciting opportunity.
Job Types: Part-time, Seasonal
Pay: $17.75 per hour
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Chelan, WA 98816 (Required)
Ability to Relocate:
- Chelan, WA 98816: Relocate before starting work (Required)
Work Location: In person