Job Title: Customer Service Representative
Position Type: 12 Month Contract
Location: Dallas, TX (Hybrid)
Salary Rate: $20 per hour (USD)
Job ID#: 140475
Responsibilities:
- Receiving and placing telephone calls
- Performing data entry
- Maintaining customer relationships
- Processing and shipping of electronic and manual orders for our major retailers and serving as customer advocates to those retailers
- Corresponding regularly with Field Force, NYO personnel, Brand Ops, MSL, Manufacturing, I&C, PIM and Physical Logistics.
Requirements:
- Customer Service Representative
- Data Entry
- SAP or Salesforce
- Computer Skills (MS Excel)
Qualifications:
- Position requires college degree or equivalent work experience preferred
- Minimum of 3-5 years experience in Customer Service
- Proficient skills in MS Office Suite
- Excellent communication
- Interpersonal and organizational skills
- Ability to handle multiple projects simultaneously with strong attention to detail
- Flexible work hours
- Knowledge of SAP a plus
About Us:
Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Job Types: Full-time, Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
Experience:
- Customer Service Representative: 3 years (Required)
- Data entry: 1 year (Required)
- SAP or Salesforce: 1 year (Required)
Ability to Commute:
- Dallas, TX 75241 (Preferred)
Ability to Relocate:
- Dallas, TX 75241: Relocate before starting work (Required)
Work Location: In person