Who we are:
Puget Sound Psychotherapy and Psychiatry (PSP) is a well-established psychotherapy group practice located in Madison Valley in central Seattle. PSP serves clients in-person and via telehealth with talk therapy and mental health medication management. Our well-trained team of clinicians are dedicated to compassionate, high-quality care for adults, children, teens, couples, and families.
Position Summary:
PSP seeks an experienced, team-oriented office manager to oversee daily operations, supervise and provide coverage for the client care team, provide excellent customer service to both clinicians and clients, and manage administrative tasks and projects as needed. The office manager works closely with the owner of the practice to improve and implement office protocols and procedures, handle high level customer service issues, and maintain clinician credentials.
This role can be part time (a minimum of 25 hours) up to full-time. The office manager is expected to be on site at our offices in Madison Valley at least four days a week, with a fifth flex day to work from home. Hours are flexible, between the hours of 7:30AM – 7PM Monday through Friday.
Responsibilities include:
Overseeing maintenance of the physical office space
Communicating with clinicians and clients
Supervising administrative staff and delegating tasks as needed
Improving, implementing, maintaining office protocols and procedures
Assisting with maintaining clinician credentialing documents
Onboarding new clinicians and employees
Maintaining client files
Collaborating with the billing team to resolve issues as needed
Managing community relationships such as referral sources and local partners
Providing coverage for client care team when needed
Ensuring smooth day-to-day operations
Required qualifications:
Associate or Bachelor's degree in Business, Communications, Marketing, or related field
Previous administrative work
Strong organizational skills, follow-through, and attention to detail
Strong communication skills, ability to communicate sensitively with different personality types
Self-starter and team player
Ability to work onsite at our office in Madison Valley
Preferred qualifications (not required):
Experience working in a clinical office setting
Supervisory experience
Knowledge of mental health practices and ethics
Knowledge of medical billing
Benefits:
Competitive hourly wage ($26-$30/hour) commensurate with experience
PTO/sick time
13 paid holidays
Health and dental insurance
Flexible work hours
Supportive and collaborative work environment
How to apply:
Interested candidates are invited to submit a cover letter, resume, and screening questions to Carrie Gassett at hiring@pspseattle.com. Incomplete applications will not be reviewed.
PSP is an equal opportunity employer and welcomes candidates from all backgrounds to apply.
Supplemental questions:
1. Give us a few examples of your skills in organization and task management.
2. What is your leadership style?
3. What skills or abilities do you have that you feel help you stand out from other applicants?
Job Type: Part-time
Pay: $26.00 - $30.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Choose your own hours
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Did you submit a cover letter and answers to the supplemental questions?
Ability to Relocate:
- Seattle, WA 98112: Relocate before starting work (Required)
Work Location: In person