Are you a skilled IT Business Analyst with a passion for providing innovative solutions and driving business improvements? Join our dynamic team and work closely with business counterparts to tackle complex challenges. In this role, you will play a key part in the global rollout and support of our ERP and PLM systems, leading initiatives that deliver impactful solutions and enhance business processes. You will have the opportunity to coordinate with cross-functional teams, analyze business needs, and provide recommendations that align with our business goals.
As an IT Business Analyst, your primary focus will be on managing and resolving issues that impact service to our customers, suppliers, and external stakeholders. You will lead the development and rollout of comprehensive system training, ensuring that end-users are empowered to use our ERP and PLM systems effectively. Your expertise in business analysis, coupled with strong problem-solving and analytical skills, will be crucial in identifying opportunities for improvement and implementing strategies that drive optimization and efficiency. Additionally, you will foster strong working relationships with vendors to ensure the continuous support and enhancement of our production applications.
Success in this role, will be measured by: successfully implementing ERP/PLM system enhancements with each new roll out, improving system user satisfaction, and implementing best practices and standard operating procedures relating to system usage by end-users.
We are seeking a proactive individual with excellent customer service experience and the ability to manage multiple tasks under pressure. If you have a BA/BS in Finance, Management, Operations, or IT disciplines, along with 3+ years of ERP and/or PLM experience, we want to hear from you. Experience with BI tools, ProductVision and a background in the flavor and fragrance industry are a plus.
Join us in a role where your contributions will directly support business partners and deliver meaningful improvements. Apply today to be a part of our innovative and collaborative team!