Responsibilities:
- Oversee daily operations of the shop, including managing staff, inventory, and customer service.
- Train and mentor staff on company policies, procedures, and customer service standards.
- Create work schedules and assign tasks to team members.
- Monitor inventory levels and place orders for supplies as needed.
- Handle customer complaints or concerns in a professional and timely manner.
- Prepare and serve a variety of coffee beverages with precision and excellence, adhering to company standards.
- Take customer orders and provide exceptional customer service in a fast-paced environment.
- Supervise kitchen staff in the preparation, cooking, and presentation of food items, ensuring quality and consistency.
- Maintain a clean and organized workspace, including coffee stations and kitchen areas, in accordance with health and safety regulations.
- Handle cash transactions and operate the point-of-sale system accurately.
Qualifications:
- Previous experience in coffee shop, cafe, or food service management is preferred.
- Knowledge of coffee preparation techniques and equipment is a plus.
- Strong leadership skills with the ability to effectively manage a team.
- Familiarity with point-of-sale (POS) systems for cash handling and sales tracking.
- Excellent communication skills to interact with customers, staff, and vendors.
- Strong knowledge of coffee brewing techniques, espresso machine operation, and latte art.
- Proficiency in food preparation, cooking methods, and kitchen equipment operation.
- Leadership skills with the ability to motivate and supervise a team.
- Ability to work efficiently in a fast-paced environment and multitask effectively.
- Attention to detail and a passion for delivering high-quality food and beverages.
- Flexibility to work a variety of shifts, including weekends and holidays.
***MUST have coffee experience! Must be flexible to work weekends and holidays!
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid training
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Commute:
- Las Vegas, NV 89146 (Required)
Ability to Relocate:
- Las Vegas, NV 89146: Relocate before starting work (Preferred)
Work Location: In person