We are seeking a passionate, experienced Travel Agent to join our team. As a Travel Agent, you will be responsible for assisting (typically corporate and government) clients in planning and booking travel arrangements within organizations' travel policies, finding opportunities to save money, providing exceptional customer service, and ensuring memorable travel experiences.
Responsibilities:
- Collaborate with clients to determine their travel needs and preferences
- Plan and organize travel itineraries based on clients' requirements and travel policies
- Book flights, accommodations, transportation, and activities for clients
- Apply commissions, waivers, favors, discounts, and other tools to maximize savings
- Handle reservations and payments accurately
- Offer excellent customer service before, during, and after trips
- Stay updated on travel trends, regulations, and new destinations
Required Experience:
- Previous experience in corporate travel management
- Several years' experience booking travel with Sabre or Amadeus
- Experience navigating airline contracts, applying commissions, leveraging waivers and favors, processing refunds, ticketing, and exchanging tickets
- Exceptional customer service skills to handle client inquiries and issues effectively
Perks of the Job
- Remote work with a small, passionate, skilled team
- Zero micromanagement
- Access to our agency's travel discounts and special deals when booking personal travel
- Flexible hours and work locations (while we require a base in certain states, many of our team spends months on end working from other parts of the world—e.g. Spain, Peru, etc.)
If you're a self starter who loves arranging travel and working with lots of independence, we'd love to hear from you!
Job Type: Full-time
Pay: $60,197.00 - $65,417.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Work from home
Schedule:
Supplemental pay types:
- Bonus opportunities
- Quarterly bonus
Travel requirement:
Work Location: Remote