Performs intermediate clerical and technical work providing customer and customer account services. Provides customer service support by answering a high volume of calls. This position assists customers to initiate or terminate services, receives and processes customer inquiries and complaints, and prepares and maintains customer service records. This position also prepares account adjustments. Does related work as required. Work is performed under regular supervision.
The hiring range for this position is from $18.55/hour to $25.51/hour based on experience.
The full salary range for this position is $18.55/hour to $32.47/hour to provide opportunity for growth and development.
Any combination of education and experience equivalent to graduation from high school supplemented by courses in bookkeeping, computer operations, and 1 to 2 years of experience in general accounting clerical work involving contact with the public.