Job description
E-Commerce Shipping and Order Processing Specialist for Multi-Channel Sales (Amazon, eBay, and Shopify).
Overview
Digital Recreations is a multi-channel eCommerce company that sells Scuba equipment. Our company is consistently growing and we're looking for a Shipping and Order Processing Specialist to help with various aspects of our warehouse operations. The candidate should be reliable, organized, and ideally have experience in Multi-channel sales and warehouse management.
We are looking for candidates who are career oriented and is willing to work and grow with our company in the long run.
Marketplace & Software Knowledge Requirements (please specify proficiency by category):
- Shipping software (ShipBridge and ShipStation)
- Amazon (Seller Central)
- eBay (Seller Hub)
- Website (Shopify)
- Enterprise Resource Planning (ERP)
- Warehouse Management System (WMS)
Core Responsibilities:
- Run predictive restocking
- Organize 3000+ SKUs
- Maintain marketplace metrics (Amazon, eBay, Shopify)
- Perform root cause analysis
- Implement process improvement
- Conduct cycle count and audit
- Maintain warehouse organization, safety, & cleanness
Inventory Processing:
- Receiving (<2 pallets daily)
- Sorting
- Packing
- Binning
- Picking
Order Fulfillment:
- Amazon FBA (300 - 500 units daily)
- Amazon SFP, eBay & Shopify (<30 orders, same day on time fulfillment)
External Communications:
- Contact UPS, FedEx, USPS (for dispatch/holiday arrangements & lost package reimbursements, etc.)
- Contact vendor (for receiving discrepancies, damaged products, drop ship & back order clarifications, etc.)
- Contact supports to troubleshoot issues (for marketplaces & software)
- Contact customers (for shipping details, & delivery status, etc.)
- Contact packaging supplier (for packaging restocking, etc.)
Characteristic and Physical Requirements:
- Enjoys fast pace work environment
- Prefers repetitive workflow
- Efficient and accurate
- Able to lift <50 lb carton and heavy gears
- Able to thrive uptake physical demand in warehouse environment
Other Responsibilities:
- Expected to take on additional responsibilities when there is down time.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Supervisor or Manager: 1 year (Preferred)
- RF Scanner: 1 year (Preferred)
- Amazon FBA Inbound and Removal: 1 year (Preferred)
- Shipstation: 1 year (Preferred)
- Inventory Control: 1 year (Preferred)
- eCommerShipping & Receivingce: 2 years (Preferred)
- Picking & Packing: 2 years (Preferred)
Work Location: In person