Griot's Garage is the leader in providing complete car care solutions for the car care perfectionist. We have a strong commitment to providing the best service and most complete expertise to our customers, and we want you to come Have Fun In Our Garage!
Griot's Garage in Tacoma is currently hiring for a Customer Experience Associate in our Contact Center. This position is responsible for providing excellent customer service and sales via inbound calls, email, live chat and online Q&A.
Qualifications and responsibilities:
- Answer a high volume of customer emails, respond to product questions via online Q&A and assist customers via online chat.
- Field inbound customer service, sales, and product support inquires via the telephone.
- Strong verbal and written communication skills.
- 1-3 years Call Center experience preferred.
- Maintain and uphold the highest levels of customer service without exception.
- Attention to detail and good organizational skills.
If you are a motivated, self-starter who is passionate about their work, our customers and love cars, apply now to begin your new career.
Job Type: Full-time
Pay: $16.28 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Tacoma, WA 98409 (Required)
Ability to Relocate:
- Tacoma, WA 98409: Relocate before starting work (Required)
Work Location: In person