Receptionist at Landis Homes Retirement Community, Residential Living
Full-Time Position, Monday- Friday, 8 am to 4:30pm
Job Summary:
Serves as primary point of contact for telephone callers and visitors, directs inquiries to the appropriate office, team member or resident. Provides a positive first impression of Landis Homes.
Responsibilities:
- Provides primary telephone answering coverage at the main switchboard for Landis Communities and Landis Homes. Answers general questions and redirects calls as appropriate.
- Greets and assists visitors, answers general inquiries and directs them to the appropriate office and residence.
- Utilizes a pleasant, clear and positive voice and disposition in creating an atmosphere of warmth, efficiency and confidence to all persons in the community, even under pressure.
- Responsible for taking care of all logistics for resident event reservations across campus.
- Coordinates campus shuttle trips.
- Performs tasks and projects in support of various departments as needed.
- Demonstrates dependability, competence, accuracy and is observant.
- Adheres to compliance policies regarding confidentiality, HIPAA regulations, and resident and client rights.
- Complies with regulatory agency standards and applicable policies and procedures.
- Complies with safety and infection control protocols in all aspects of the job.
Qualifications:
- High school diploma/GED or demonstrated proficiency in reading and writing skills required.
- Proficient in general office management and word processing.
- Proficient in use of computer and related technology required for the role.
- Good verbal, non-verbal and written communication skills required.
- Demonstrates a pleasant personality with flexibility and adaptability for frequent interruptions.
Job Type: Full-time
Pay: From $17.25 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person