We are looking for a dedicated Patient Service Generalist to join our growing team! We are looking for someone that is able to coordinate and manage the fast moving daily operations of our front desk and schedule. This person will be expected to be comfortable and energetic while greeting patients, processing new patient paperwork, answering the phone, and they will be in charge of the daily schedule changes.
In order for Fusion to function at its highest potential on a daily basis, the PSG will need to possess flexibility, a positive attitude, strong attention to detail, reliability, and the ability to multitask. They will need to communicate with a variety of people involved in the patient's care including doctor's, nurses, insurance companies, our own therapists, staff and families.
They must be willing to be mindful of their overall demeanor and tone of voice with families and staff members, not just for HIPAA compliance but presenting the clinic in a positive light. The impact this position has on the clinic is both visible and invisible in nature. This position can contribute to the success or failure in a clinic. Whether it’s a smile, reordering protocols, taking payment or calling a parent to schedule an appointment, it is about looking for ways to create the best possible experience for both our team and the patient and/or their families.
The culture at Fusion is one that we are most proud of by leading with a positive, upbeat and overwhelmingly supportive attitude to our employees as well as the patients we serve. Being the first and last face our patients see, we desire for this person to embody Fusion’s mission and love for our community.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Application Question(s):
- Associates degree or 1-2 years of office experience or in an administrative role.
- Consistent attendance
- Multi-tasker in fast-paced environment
- Logical thinker/problem solver
- Good/excellent computer skills
Education:
- High school or equivalent (Required)
Experience:
- Office: 1 year (Required)
Work Location: In person