Southern Family Medicine’s Medical Receptionists are the face of our Practice! They are the first person our patients see and interact with. We are looking for a hardworking, multi tasker with a can-do attitude. We are looking for a person who is great with customer service while managing the other necessary tasks of the day.
Medical Office Receptionist Job Duties include, but not limited to:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Collects patient responsibility fees and sets up payment plans as necessary. Responsible for reconciling and depositing collections on a daily basis.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Medical Office Receptionist Skills and Qualifications include, but not limited to:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Job Type: Part-time
Salary: $10.00 to $16.00 /hour
Job Types: Full Time
Pay: $10.00 - $15.00 per hour
Benefits:
- Health Insurance
- Dental/Vision Insurance
- Paid Time off
- Paid Holidays
Healthcare setting:
Schedule:
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person