Change management Lead
Newark, DE
6 months contract
Pay rate: $48.57/hr W2
Role Responsibilities
- Partner with change sponsors implement changes for Consumer Credit Assistance projects spanning across all bank products.
- Oversight for all initiative intake, prioritization, change management and agent readiness requirements.
- Plans, organizes, monitors, and controls projects using appropriate tools and methodologies to ensure efficient and effective project completion.
- Ability to support Client's Risk Framework through identification, escalation, and debate of risk inherent in all business activities.
- Completion of all required change documentation which must adhere to the bank's enterprise change management standards.
- Responsible for ensuring completion of all post implementation change requirements including the deployment of risk mitigation plans, collection and attachment of all mitigation plan evidence and metric performance results.
- Experience with technology and business process initiatives.
Required Skills:
- Bachelor’s degree or relevant experience (3+ yrs.) working in project or change management.
- Proficient experience with Microsoft Office and SharePoint.
- Superior planning and organizational skills are a must skill for this role.
- Self-starter who takes initiative and can work independently, with minimal oversight and guidance.
- Strong interpersonal presence and capability to work effectively in a team environment.
- Strong ability to communicate (written and verbal) across all levels of management.
- Proven ability to present formally and informally to all levels of management.
- Experience with leading meetings and the ability to hold people accountable.
- Proven problem-solving skills.
- Attention to detail
Desired Skills:
- Experience with Microsoft Project
- Experience with Waterfall and Agile project
Job Type: Contract
Pay: $48.00 - $48.57 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Business analysis: 5 years (Preferred)
- Change management: 3 years (Required)
Ability to Commute:
- Newark, DE 19711 (Preferred)
Work Location: In person