JOB DESCRIPTION
The Product Manager II is responsible for directing and overseeing all stages of the product lifecycle within the support services portfolio. This includes defining product strategy, managing product development, and executing product marketing initiatives. The role involves both the creation of new products and the enhancement of existing ones.
RESPONSIBILITIES
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Responsible for shepherding desired business outcomes from concept through technology delivery by shaping both business and technical requirements, understanding competitive information, and translating to roadmaps and deliverables.
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Drives portfolio strategy and the development and implementation of technology across different Operations, Growth, and Technology stakeholders. Leads the effort to identify and promote best practices within the product.
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Deeply understands customers, technology, and competition, and synthesizes into the operational product roadmaps driving business outcomes through technology enablement and innovation.
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Develops and communicates product priorities across the company by collaboration and building consensus.
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Creates and maintains operational and functional metrics; maintains financial business case and ROI. Partners with compliance to ensure compliance requirements are well articulated at the feature level.
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Participates in design reviews, user research, and demos.
Grooms and prioritizes the backlog- - feature backlog. Partners with the Product Director to create Features for the prioritized Themes/Epics.
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Takes ownership of defining and managing technical debt within product roadmaps, business cases and support backlogs.
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Represents voice of the business when determining Sprint priorities for the teams. Integrates user research studies, analytics, and market analysis into product requirements.
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Identifies new features and capabilities that support the roadmap and work with the various stakeholders for validation of use cases.
QUALIFICATIONS
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5+ years of experience in product management, with a proven track record of delivering successful products.
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Experience in User Experience (UX) design is highly desirable.
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Experience in the healthcare industry is a plus.
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Strong knowledge of Agile software development frameworks, architecture concepts, and terminology.
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Bachelor's degree (BA/BS) or equivalent practical experience; a master's degree is preferred.
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Experience and/or accreditation in Scaled Agile is a plus.
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Demonstrated experience in IT product management is required.
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People management experience is preferred.
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Strong data analytical skills, particularly with Excel Macros; knowledge of SQL or Power BI is a big plus.
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Excellent communication skills, with the ability to effectively engage with both business and technical stakeholders.
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Strong work ethic and a demonstrated ability to drive projects to successful completion.
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Strong deductive reasoning and attention to detail.
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Ability to multitask and manage multiple projects in a fast-paced, dynamic environment, adapting to change as needed.
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Comfortable interacting with colleagues and clients at various organizational levels.
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Ability to handle highly sensitive and confidential information, adhering to data security and confidentiality protocols and procedures.
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A strong sense of customer service, consistently and effectively addressing customer needs
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $105,000 - $226,100
ADDITIONAL INFORMATION
Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
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Rich medical & pharmacy benefits
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100% employer-paid dental and vision benefits
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Holistic wellbeing program with deep financial incentives
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Generous paid time off plus 12 paid holidays and your birthday off
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Culture of growth and learning: career development; tuition reimbursement; recognition program
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Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
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Social responsibility and volunteer opportunities
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Employee discount program
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Remote
ABOUT THE TEAM
At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.
We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.
Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!
Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.
The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
- Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York