PURPOSE:
Provide prompt, efficient and friendly customer service. To stock, rotate and replenish product to shelves and
maintain displays overnight. Process deliveries, breaking load down onto stock carts or U-Boats, and
transferring to sales floor. Maintain clean work areas by consolidating and organizing product.
WORKING RELATIONSHIPS:
Accountable and Reports to: Store Director, Asst. Store Director, Asst. Grocery Manager, Night Crew Chief
PRIMARY JOB FUNCTIONS:
- Provides prompt, efficient and friendly customer service by exhibiting care concern and patience in all
customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s
designated department or elsewhere in the store.
- Genuinely thanks each customer and invites them back.
- Assists customers by: (examples include)
o escorting them to the products they’re looking for
o securing products that are out of reach
o loading or unloading heavy items
o making note of and passing along customer suggestions or requests
o performing other tasks in every way possible to enhance the shopping experience.
- Answers calls promptly when paged, and provides friendly, helpful service to customers who call including
taking special orders.
- Stocks merchandise to shelf and displays.
- Rotates and replenishes merchandise and ensures highest quality standards are met.
- Processes incoming product deliveries by recording codes on perishable product, verifying product being
received, unloading product and placing in designated storage areas according to “5S” standards.
- Inspects shelves for low stock conditions. Removes stock from storage area and replenishes shelves and
display cases
- Returns excess stock to storage area.
- Disassembles and flattens packing boxes and loads disassembled boxes into the bailer.
- Ensures proper merchandising of product by understanding schematics, merchandising of advertised
items, proper signing procedures, and meeting customer demands.
- Assists in building end caps display and fills through the week as necessary.
- Returns damaged product to receiving area or appropriate department.
- Maintains company standards of shelves and displays, straightening product and pulling cardboard.
- Cleans all department equipment, displays, shelves, and storage areas according to sanitation schedule
and standards.
- Consolidates product and organizes storage areas according to “5S” standards.
- Responsible for proper inventory control through stocking and writing product number on all overstock.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store
guidelines.
- Reports to work when scheduled and on time.
- Protects associates and customers by removing potential hazards from the sales floor in a timely manner.
Job Type: Part-time
Pay: From $14.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Overnight shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Elgin, IL 60120 (Preferred)
Ability to Relocate:
- Elgin, IL 60120: Relocate before starting work (Required)
Work Location: In person