Clientmind Recruiting is recruiting for a Quality Assurance Manager for a rapidly growing technology company based in Greenbelt, MD. As a recently ISO 9001:2015 certified company, they are searching for someone to join their ranks and continue their tradition of delivering high quality products to their customers. The ideal candidate will be a self-starter accustomed to both managing and maintaining a Quality Management System for a government technology company delivery of both hardware and software products.
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Strategize, implement, and maintain a Quality Management System that adheres to organizational objectives and contractual requirements
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Develop quality processes for evaluation and improvement
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Maintain organizational and customer (government) standards of quality and reporting
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Oversee quality across multiple projects and teams, ensuring quality goals are reached while supporting on-time delivery
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Establish a well documented process for quality management between the organization and their AS9100 certified contract manufacturer
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Maintain and manage their QMS and be accountable for maintaining their ISO 9001:2015 certification
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Work closely with cross functional teams and assigned project leads to execute the Quality Management System
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Support project teams (internal and sub contractor) for optimal quality assurance, and coordinate and execute QMS activities on cross-project initiatives
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Identify key quality goals for cross functional teams and external vendors, partners, and subcontractors
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Work with other team members to identify risks and opportunities across multiple projects within the company
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Schedule and lead internal quality audits
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Support, review, and monitor nonconformance reports, corrective action reports, and root cause analyses
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Establish processes and lead communications with customer (Government) quality representatives including DCMA personnel; support regular Government audits and site visits at the client site and sub-contractor facilities
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U.S. Citizenship
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Secret security clearance desirable (or ability to obtain Secret level clearance)
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Bachelor’s degree required (technical degree preferred)
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8-10+ years of experience in a Quality Management role for technology projects/programs
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An ASQ quality control certification is preferred
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Experience as in internal auditor – certification is preferred
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Experience interacting with the Defense Contract Management Agency (DCMA) in a quality management role is preferred
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Experience in Configuration Management is a plus
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A “doer” that can effectively support the team while working side-by-side and being hands- on in meeting the contract quality requirements
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Effective oral and written communication skills and excellent interpersonal skills demonstrating an ability to communicate and interact easily and effectively with a wide variety of individuals and echelons in both written and verbal forms
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High proficiency with Microsoft Project and Office 365 (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint)
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Ability to interpret/analyze complex information within operational and development environments
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Possess the energy and experience to demonstrate sound judgment, foresight, and problem-solving skills in a fast-paced environment
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Work independently, as well as in a team environment, within the bounds and guidelines of the organization
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Willingness to travel to meet and work with the customer on site