Responsibilities:
- Provide exceptional customer service and support to clients.
- Respond to customer inquiries and resolve issues in a timely manner.
- Maintain a high level of product knowledge to effectively assist customers.
- Identify opportunities for upselling and cross-selling products and services.
- Process orders, and exchanges accurately and efficiently.
- Maintain a clean and organized environment. Keep the displays clean, sales floor well organized and the store environment customer friendly and inviting.
- Follow up with customers to ensure satisfaction and resolve any outstanding issues
Experience:
- Previous experience in a customer service role is preferred
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities and attention to detail
- Ability to analyze customer needs and recommend appropriate solutions
- Proven track record in sales or business development is a plus
- Familiarity with Salesforce or other CRM software is a plus
- Knowledge of technical sales or technology products is beneficial.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Types: Full-time, Part-time
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Compensation package:
- Commission pay
- Profit sharing
- Uncapped commission
Schedule:
- Monday to Friday
- Weekends as needed
Travel requirement:
Ability to Commute:
- Kissimmee, FL 34741 (Required)
Work Location: In person