20 Best associate jobs (Hiring Now!)

Customer Support Associate
Heidi Health —Remote
Perform troubleshooting calls with our customers, educating them on the product, and tailoring a solution fit for their use case.
Estimated: $43.2K - $54.7K a year
Quick Apply
2h
Retail Sales Associate
Marshalls —Salisbury, MD
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal…
$15.00 - $15.50 an hour
1d
Data Entry Associate (Part-Time) - National Office
College Possible Leadership Team —Saint Paul, MN
The Data Entry Associate is responsible for detailed entry of donor gifts and data into the donor database system through a variety of electronic tools and…
Estimated: $32.5K - $41.1K a year
Quick Apply
9d
Warehouse Associate
Scooters Coffee —Omaha, NE
Generally, does not provide guidance/direction, training, and technical assistance. Under close supervision, exercises limited independent judgment, relying on…
Estimated: $32K - $40.5K a year
Quick Apply
6d
General Warehouse Associate Overnight hift
Marshalls —Decatur, GA
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone…
$18 - $19 an hour
7d
Sales Associate - Clothing
Shipton's Big R —Billings, MT
Responsible for answering customer questions or finding another associate who can answer them. Customer Service – As a sales associate in clothing, you need to…
Estimated: $26.4K - $33.4K a year
Quick Apply
Leasing Associate
Mrm Residential Management Llc —Groton, CT
Previous experience in leasing, property management, or a related field is preferred but not required. Finding, discovering, and developing outreach programs…
$20 - $22 an hour
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Warehouse Associate (2nd Shift)
ThriftBooks —Tolleson, AZ
Pay range $16.95 - $17.95 an hour based on position and performance. Paid holidays for eligible positions. Affordable health, dental, and vision benefits.
$16.95 - $17.95 an hour
Quick Apply
4d
Remote Data Associate
Shawmut Services —Boston, MA
*As this is a remote position, the individual in this position must be able to communicate with colleagues and partners via phone, including conference and…
$54,000 - $66,000 a year
Quick Apply
8d
Customer Service Associate (Store #10)
HAMRICK'S INC —Charleston, SC
Place service calls to appropriate personnel for register equipment, financial equipment, etc. Prepare, audit, and reconcile all funds for daily retail…
Estimated: $21.9K - $27.8K a year
Part Time Customer Care Associate - 100% Remote
Breakthru Beverage Group —United States
The Customer Care Associate is responsible for providing world class service in a leading-edge call center environment by processing incoming orders and…
$17.50 an hour
Firm Associate
Dynamic Contract Solutions (DCS) —Remote
As a Firm Associate at DCS, you'll play a pivotal role in driving our sales growth. *Comprehensive Training:* Receive in-depth training on our sales process,…
$25 - $200 an hour
Quick Apply
Clothing Warehouse Associate - Part-Time
ThredUp Inc. —Phoenix, AZ
You will be using state-of-the-art equipment to pick items to be shipped. ISavvy. This may not be a desk job, but you should be comfortable using touch screen…
Up to $18 an hour
Quick Apply
Sales Associate
SMT Communications —Remote
You will work remotely and in the field visiting small business owners. The ideal candidate will have a passion for sales and customer service.
From $20 an hour
Quick Apply
10d
Warehouse Associate
Domino's Corporate —West Columbia, SC
Willingness to obtain certification to operate warehouse equipment such as forklift or pallet jack. Responsibilities of the Warehouse Associate include…
$19 an hour
Quick Apply
4d
General Warehouse Associate, Windsor VA Distribution Center
World Market —Windsor, VA
We offer free training and (re)certification. Up to 30% employee discount and product sample sales! Operate equipment such as Reach truck lift, Walkie-Rider,…
$16.50 - $20.00 an hour
Quick Apply
Sales Associate - Biotech
Selleck Chemicals LLC —Cleveland, OH
Our ideal *Account Executive *should be a dedicated sales professionals, who, will be charged with representing our collection of small molecule drugs and…
$50,000 - $140,000 a year
Quick Apply
7h
Warehouse Associate, Tomball - Part Time (3860)
Macy’s —Tomball, TX
Prolonged walking and standing up to the duration of scheduled shift (excluding breaks). Ability to read and interpret instructional documents such as safety…
$15.75 - $22.05 an hour
6d
Finance Associate
Insurance Solutions by JCA - JC Adviser —Remote
Be able to pass state Life & Health license exam. Finance Associates are required to attend weekly Zoom training and pass their state Life & Health Insurance…
$5,000 - $10,000 a month
Quick Apply
Warehouse Associate
Brand-Nu Laboratories, LLC —Meriden, CT
Warehouse Associate: Brand-Nu Laboratories is looking for an entry-level or moderately experienced Warehouse Associate to work as part of a team responsible for…
$18 - $22 an hour
Quick Apply
6d

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Customer Support Associate

Heidi Health Remote

Quick Apply

Job Details

Full-time Estimated: $43.2K - $54.7K a year 2 hours ago

Qualifications

Google Suite
Writing skills
Slack
Customer support
AI
Communication skills

Full Job Description

Hi, we’re Heidi!

Heidi is on a mission to half the time it takes to deliver world-class care. We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world. Today, we have a suite of tools that modernise the way patients receive and clinicians provide care. Heidi Scribe transcribes consultations to generate clinical notes, documents and next-step actions.

We are looking for a Customer Support Associate to work as the master in the frontline resolving and triaging our customer enquiries. Work closely with our onboarding, product, sales, and GTM teams as we scale Heidi, our clinical platform, and medical AI tools.

You must be a Customer Experience or Support Associate who is ‘clinician obsessed’, provides an exceptional white glove experience, and thrives on solving complex problems. You will supercharge our customer journey ensuring our community of clinicians love our product and intimate level of care. You will be extremely personable and product savvy in responding to multiple customer requests and triaging them effectively. You must be comfortable working under pressure in a high-performance team in which you can juggle multiple competing priorities managing internal and external requests. You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. Previous background in healthcare is not important, we hire for attitude over experience.

The Role:

As a Customer Support Associate, you will play a key role in ensuring clinicians not only adopt, but fall in love with Heidi’s AI tools and the clinician experience. You'll provide expert support by responding to individual requests and with educated training. The experience will be tailored and bespoke to each clinician's unique needs, so they feel the Heidi love and integrate our software into their daily workflows seamlessly.

What You’ll Do:

Serve as the primary support contact for users, efficiently triaging and resolving any product or workflow issues, and coordinating with our internal teams.
Gather and analyse feedback from clinicians to refine training and support approaches, and inform the evolution of our product roadmap.
Perform troubleshooting calls with our customers, educating them on the product, and tailoring a solution fit for their use case
Update help articles, internal processes, and our internal knowledge base to ensure consistency and quality across the wider team.

What we will look for:

3+ years of proven experience in customer support/success, preferably in a tech or startup environment
An extremely organised individual who ruthlessly prioritises and manages their time effectively.
Self-starter who is highly motivated with strong communication skills so clinicians fall in love with the Heidi experience.
Ability to work autonomously with high levels of accountability to meet internal stakeholder and customer needs.
Exceptional problem-solving skills with an analytical and customer-obsessed mindset
Exceptional attention to detail, and a knack for writing great content to educate our customers
Familiarity with Intercom or similar support tools. We also run on Notion, Gsuite, and Slack. You can learn these skills as you go, as we want someone who obsesses over the customer experience. Saying that, this role relies heavily on using these softwares so being a fast learner is a must.

Work Schedule:

This role may require early morning availability to support users based across the USA and the UK. You'll have the flexibility to structure your day accordingly.

Note: May require some out of hours support.

What do we believe in?

We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared values:
- Ownership that’s Relentless: Every team member is an owner at Heidi. We take full accountability for our work, embracing both victories and setbacks. Our commitment extends beyond the immediate - we craft ambitious, long-term strategies and watch with excited anticipation as they unfold over time. Clinical Inventors
- Invention with Integrity: We serve our clinicians through fearless first-principles invention, guided by an unwavering moral compass and grounded in data-driven truths. Our ruthless honesty and deep empathy fuel both personal and company growth as we disrupt healthcare.
- Win with Humility: We’re deeply competitive, driven to win at everything - from a coin toss to outpacing our competitors. We pursue success with a stoic determination while remaining humble.
- Embrace the Unknown: We don’t just face uncertainty; we welcome it with open arms. We thrive in uncharted territories and excel in low or no context environments. Every challenge and shift in the landscape becomes an exciting opportunity for personal and collective growth, continuously strengthening our adaptability and resilience.
- Pace that Compounds: We believe in the power of hard work and speed. We recognize that perfection is the product of hundreds of rapid, small improvements. We constantly push the boundaries of pace, skillfully balancing swift iterations with unwavering quality and elegant simplicity.

Why you will flourish with us ?

Flexible work with a 50% hybrid environment
Additional paid day off for your birthday and wellness days
Full gym access in our Melbourne location and Sydney TBC.
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading health tech startups
If you have an impact quickly, the opportunity to fast-track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

Quick Apply

associate jobs

Customer Support Associate

Retail Sales Associate

Data Entry Associate (Part-Time) - National Office

Warehouse Associate

General Warehouse Associate Overnight hift

Sales Associate - Clothing

Leasing Associate

Warehouse Associate (2nd Shift)

Remote Data Associate

Customer Service Associate (Store #10)

Part Time Customer Care Associate - 100% Remote

Firm Associate

Clothing Warehouse Associate - Part-Time

Sales Associate

Warehouse Associate

General Warehouse Associate, Windsor VA Distribution Center

Sales Associate - Biotech

Warehouse Associate, Tomball - Part Time (3860)

Finance Associate

Warehouse Associate

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